Hewlett Packard Enterprise
AccountSpecialistGraduate
“Account Specialist - Graduate at Hewlett Packard Enterprise. Skills: Account Management, Customer Relations, Financial Operations. Create positive customer experience. Build confidence communicating with customers”
Industry & Context.
Problem-solving
What They're Looking For.
Must Have
Basic knowledge of finance, Basic knowledge of accounting principles
Nice to Have
Proficiency in Excel
What You'll Do.
Create positive customer experience
Build confidence communicating with customers
Develop working relationships with customers
Gain experience in customer payment processes
Support management of healthy accounts receivable
Accurately record customer interactions
Develop exposure to collections
Help team achieve AR targets
Participate in AR review meetings
Process payment allocations accurately
Work closely with team members
Resolve customer issues
Resolve account issues
Manage escalations professionally
Manage disputes professionally
Manage non-responsive cases professionally
Share ideas for projects
Contribute to improvement initiatives
Build confidence working with stakeholders
Strengthen judgment skills
Strengthen ownership skills
Strengthen follow-up skills
How You'll Work.
Team & Collaboration
Internal stakeholders; External stakeholders; Team members and managers
Communication Scope
Written communication; Spoken communication
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