Premera

Healthcare

AccountSpecialist

$54–87k Telecommuter FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Account Specialist at Premera. Skills: Account management, Client service, Sales coordination. Document, communicate, and monitor internal and external timelines. Ensure producer and/or employer group data submissions are”

What You'll Achieve.

Improve customers' lives; Transforming healthcare; Connect more people to coverage; Smooth new-business wins; Seamless renewals; Groups are set up correctly; Questions are answered fast; Relationships stay strong; Reduce friction for clients; Ensure renewal or new sale implementation success; Positive customer experience

Industry & Context.

Healthcare
Problems you'll solve

Root-cause problem solving; Diagnose issues; Prevent repeat problems

What They're Looking For.

Must Have

Associate's degree or 2 years work experience, 3 years work experience, 2 years sales, benefit enrollment, or administration experience, 1 year customer service experience, Possess or obtain Agent's license within 60 days

Nice to Have

Bachelors degree, Knowledge of Premera products, operations, policies, underwriting, Experience with Seibel or other CRM applications, 3 years benefit administration, enrollment, or sales account structure experience

What You'll Do.

and monitor internal and external timelines

Ensure producer and/or employer group data submissions are

Develop alternative benefit quotes

Obtain explanation of rate action

Approval of effective date

Attend or conduct employee meetings

Research and resolve producer and group level service

Provide support to others within the team

Maintain appropriate sales systems

Generate renewal exhibits

Generate accurate reporting

Assist with departmental projects

Assist with corporate projects

Participate in system User Acceptance Testing

How You'll Work.

Team & Collaboration

Partnering with New Sales and Account Management; Work with Underwriting; Cross-functional stakeholder management; Sales, Account Management, Underwriting, and Ops alignment

Communication Scope

Client-ready communication; Clear explanations

Process & Methodology

Deadline management, Risk management

Full Job Description

**Workforce Classification:** Telecommuter **Join Our Team: Do Meaningful Work and Improve People’s Lives** Our purpose, to improve customers’ lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare. Premera is committed to being a workplace where people feel empowered to grow, innovate, and lead with purpose. By investing in our employees and fostering a culture of collaboration and continuous development, we’re able to better serve our customers. It’s this commitment that has earned us recognition as one of the best companies to work for. [ _Learn more about our recent awards and recognitions as a greatest workplace._](https://www.premera.com/visitor/careers#awards) Learn how Premera supports our members, customers and the communities that we serve through our Healthsource blog: [_https://healthsource.premera.com/_](https://healthsource.premera.com/). Make a direct difference in how employers and members experience their health plan. As an **Account Specialist** , you’re the engine behind smooth new-business wins and seamless renewals—coordinating details, timelines, and cross-team execution so groups are set up correctly, questions are answered fast, and relationships stay strong. Your work helps producers and account teams deliver on their promises, reduces friction for clients, and ultimately supports Premera’s mission by connecting more people to coverage they can count on. The Account Specialist position contributes to Premera’s success by coordinating and participating in the necessary activities to sell new business and/or retain existing business across multiple regions. The Account Specialist is responsible for partnering with New Sales and Account Management team to ensure that the documents, processes, procedures, systems and timelines are met during sale and set-up. The Account Specialist furnishes personalized, proactive, p

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