CF Industries

Manufacturing

AccountSpecialist

$53–66k Northbrook, Illinois, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Account Specialist at CF Industries. Skills: Contract management, Order processing, Customer service. Complete contract maintenance. Complete order creation”

Industry & Context.

Manufacturing
Problems you'll solve

Problem resolution; Analytical skills; Solve complex transactions

Eligibility Requirements

After-hours support

What They're Looking For.

Must Have

Bachelor's Degree or equivalent, Well-developed communication skills, Good organization skills, Good administrative skills, Good task management skills, Problem resolution skills, Analytical skills, Exercise independent judgment, Familiar with Microsoft Office, Learn and navigate computer systems, Learn SAP, Learn proprietary CF software

Nice to Have

Familiarity with fertilizer industry, Familiarity with chemical industry, Familiarity with supply chain, Familiarity with logistics

What You'll Do.

Complete contract maintenance

Complete order creation

Complete delivery schedules

Complete balance adjustments

Maintain customer communication

Process inventory adjustments

Assemble backup documentation

Approve customer concerns

Approve fee adjustments

Approve contract changes

Serve as customer account contact

Collaborate with Sales team

Collaborate with Supply Chain

Collaborate with Finance/Accounting

Collaborate with Logistics

Collaborate with Marketing

Learn CF business aspects

Learn production capabilities

Learn industry trends

Travel to meet customers

Visit production facilities

Visit storage terminals

Provide after-hours support

How You'll Work.

Team & Collaboration

Sales team; Account managers; Supply chain; Accounting; Manufacturing plants; Product management; Finance/Accounting; Logistics; Marketing teams

Communication Scope

Internal communication; External communication

Full Job Description

## _At CF Industries, our mission is to provide clean energy to feed and fuel the world sustainably. Our employees are focused on safe and reliable operations, environmental stewardship, and disciplined capital and corporate management. By joining CF, you will be part of a team that brings their varied experiences, wide-ranging knowledge and diverse talents together to deliver important work and you’ll be able to pursue complex, exciting opportunities that help you continue to grow and achieve your potential in different areas. You’ll take pride in working for a company that lives its values and where you can be yourself at work, as part of an authentic team that encourages you to share your views and opinions. Our eight manufacturing complexes in the United States, Canada, and the United Kingdom, an unparalleled storage, transportation and distribution network in North America, and logistics capabilities enabling a global reach underpin our strategy to leverage our unique capabilities to accelerate the world’s transition to clean energy._ **Function:** Sales # # # **Job Summary:** The ideal candidate for this role will support the sales team by managing contracts from placement through completion while working closely with account managers, supply chain, accounting, manufacturing plants, and product management to ensure all customer concerns and needs are met. A successful Account Specialist will ensure customer satisfaction while becoming well versed in all aspects of CF’s business. # **Job Description:** **Job Responsibilities:** * Complete all required duties: contract maintenance, order creation, delivery schedules, balance adjustments, and any other tasks as needed * Maintain thorough and consistent communication with internal and external customers to ensure all needs are met, ranging from timely shipment to day-to-day inquiries * Use internal systems/databases to create orders, issue credits/debits, inventory adjustments, assemble proper backup documentation

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