Salesforce

Technology

AccountSolutionEngineer

€59–77k ~AI est. Vienna, Austria FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Account Solution Engineer at Salesforce. Skills: AI CRM solutions, Solution Engineering. Lead discovery sessions. Understand customer root causes”

What You'll Achieve.

Shape customer path forward; Evolve Solution Engineering practices

Industry & Context.

Technology
Problems you'll solve

Solve business challenges; Reason about solutions

What They're Looking For.

Must Have

1 to 3 years of experience, Technology and process experience, Explain complex topics simply, Present clearly to audiences, Awareness of systems connect, Sketch simple architectures, Business-fluent in German, Professionally proficient in English

Nice to Have

Interest in prototyping, Familiarity with Austrian mid-market, Curiosity for solutions work

What You'll Do.

Lead discovery sessions

Understand customer root causes

Map causes to Salesforce capabilities

Design solution concepts

Deliver solution concepts

Link concepts to business outcomes

Orchestrate solution cycle

Ensure cohesive customer experience

Support pipeline generation

Conduct customer workshops

Deliver executive briefings

Attend industry events

Contribute to evolution of practices

Share learnings openly

How You'll Work.

Team & Collaboration

Partner with Account Executives; Work across portfolio; Access decision makers

Communication Scope

Present clearly; Executive briefings

Full Job Description

_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._ Job Category Sales Job Details ****About Salesforce**** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. **The Experience** The Account Solution Engineer, Mid-Market, is part of the Austrian Sales team at Salesforce. In this role, you will partner with Account Executives to help Austrian mid-market customers solve real business challenges using AI, Data, and Customer Relationship Management (CRM) solutions. The environment is fast-moving and varied — you work across the full Salesforce portfolio, with direct access to decision makers and early responsibility for shaping how customers build confidence in their path forward. We are looking for an Account Solution Engineer who enjoys turning ideas into working solutions, learns by building, and is excited by the opportunity to help evolve how Solution Engineering is practised in the age of AI. **What You 'll Actually Be Doing** * Lead discovery sessions to understand customer root causes and map them to Salesforce capabilities, designing and delivering solution concepts and demonstrations linked to clear business outcomes. * Orchestrate the solution cycle with Account Executives (AEs) and specialists across the full Salesforce portfolio, ensuring a cohesive and outcome-focused customer experience. * Support pipeline ge

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