TrueAccord

Operations

AccountServicingSpecialist

$0–0k Lenexa, Kansas, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Account Servicing Specialist at TrueAccord. Skills: Data integrity, Workflow management, Client support. Log critical information. Identify data defects within source documents”

What You'll Achieve.

Maintain an error rate below 1%

Industry & Context.

Operations
Problems you'll solve

Troubleshoot discrepancies; Resolve inventory balances; Track missing transactions; Fix file processing exceptions

Eligibility Requirements

Regular, timely onsite attendance

What They're Looking For.

Must Have

1 year of experience in a multi-faceted work environment

Nice to Have

Background in back-office operations, Accounts receivable background, Reconciliation processes background, Experience with broader data analysis, Experience with reporting, Bachelor's degree

What You'll Do.

Log critical information

Identify data defects within source documents

Triage discrepancies swiftly

Resolve inventory balances

Track down missing transactions

Fix file processing exceptions

Execute precise payment processing

Run internal audit procedures

Handle department correspondence

Process client reports

Manage materials containing highly sensitive and confidential data

How You'll Work.

Team & Collaboration

Team environment

Communication Scope

Verbal communication; Written communication

Full Job Description

## Description Why TrueAccord?   TrueAccord, a wholly owned subsidiary of TrueML, is a category-defining company. We combine machine learning with a human-based approach to transform debt resolution and to get people on the path towards financial health. Every year, more than 70 million Americans have negative experiences dealing with debt. We are changing this by providing personalized digital experiences that guide lenders and consumers through this challenging financial process.    With a world-class leadership team, passionate team members, and proprietary predictive models trained on years worth of transactional data, TrueAccord is well-positioned to deliver on a huge opportunity: helping millions of consumers to regain and keep their financial footing while lowering the cost of doing business for creditors across many industries. ## What You'll Do Own Data Integrity: Log critical information, identify data defects within source documents, and triage discrepancies swiftly to ensure everything matches up perfectly. Manage Workflows & Triage: Navigate multiple internal and external systems simultaneously to resolve inventory balances, track down missing transactions, and fix file processing exceptions. Drive Compliance & Accuracy: Execute precise payment processing while maintaining an error rate below 1%, and run internal audit procedures as directed by leadership. Support Client Success: Serve as a reliable point of contact by handling department correspondence, processing client reports, and delivering timely, compliant responses to internal and external requests. Handle Sensitive Information: Safely and professionally manage materials containing highly sensitive and confidential data in accordance with our strict policies and procedures. ## Who You Are An Experienced Professional: You have at least 1 year of experience in a multi-faceted work environment. Background in back-office operations, accounts receivable, or the reconciliation processes (in banking, a

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