AccountPartnerDirector

_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._ Job Category Customer Success Job Details ****About Salesforce**** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Account Partner Director (APD) is a strategic GTM leader for Professional Services, responsible for driving the full lifecycle of services engagement across a defined territory. In the new era of services consumption — where customers expect measurable business outcomes over transactional delivery — the APD must be deeply fluent in outcomes-based and consumption-based selling models, connecting every engagement to real, quantifiable customer impact. This person will orchestrate the full Success Cloud portfolio for designated accounts, acting as the primary bridge between the customer's strategic priorities and Salesforce's ability to deliver real, quantifiable impact. The APD must earn the right to be a trusted advisor by deeply reading each customer's business context, translating needs into initiatives with clear KPI impact, and ensuring every engagement generates demonstrable value on the customer's Salesforce investment. Beyond external orchestration, the APD leads internally — aligning License Sales, Delivery, Alliances, and Partners to build and execute a cohesive account strategy. The primary measurement of success for this role remains YOY