Sodexo
hospitality
AccountOperationsManager
“Account Operations Manager at Sodexo. Skills: operational delivery, client relationships, hospitality standards, financial performance, team leadership. oversee the operational delivery of a portfolio of Global Strategic Accounts across multiple sites. Lead multi-site operations to deliver safe, compliant, and high-quality services across all contracts”
What You'll Achieve.
deliver exceptional service outcomes in premium corporate environments; deliver safe, compliant, and high-quality services across all contracts; Support financial performance; mobilisation and growth opportunities
Industry & Context.
Conduct regular site visits
What They're Looking For.
Must Have
Proven leadership experience within multi-site outsourced services, hospitality, or corporate environments, hospitality and culinary operations experience, including catering, food services, or workplace hospitality, A genuine passion for people leadership, customer service, and premium client experiences, commercial acumen with experience managing budgets, P&L, and operational performance, Excellent communication, stakeholder management, and relationship-building skills, Relevant qualifications or equivalent industry experience in hospitality, facilities management, culinary operations, or contract management
What You'll Do.
oversee the operational delivery of a portfolio of Global Strategic Accounts across multiple sites
Lead multi-site operations to deliver safe
and high-quality services across all contracts
and workplace experience standards across all sites
Support financial performance through budgeting
and operational efficiencies
Conduct regular site visits
and continuous improvement initiatives
and develop diverse site-based teams while supporting mobilisation and growth opportunities
How You'll Work.
Team & Collaboration
cross-functional coordination; stakeholder management; relationship-building skills; Lead, coach, and develop diverse site-based teams
Communication Scope
Excellent communication, stakeholder management, and relationship-building skills
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