Wolt

Technology

AccountManager,WoltforWork

€57–78k ~AI est. Berlin, Germany
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Account Manager, Wolt for Work at Wolt. Skills: Account management, Client retention, Sales growth. Manage client relationships. Nurture client relationships”

What You'll Achieve.

Scale profitable vertical; Grow corporate partnerships; Strengthen B2B position; Influence product development; Share best practices; Ensure long-term value; Secure long-term retention; Improve WfW offering; Drive results

Industry & Context.

Technology
Problems you'll solve

Problem-solving; Troubleshooting

What They're Looking For.

Must Have

End-to-end client relationship management, Client engagement and activity promotion, Upsell opportunity identification, Account usage expansion, Client retention, Client needs support, Issue troubleshooting, Seamless experience assurance, Client data analysis, Account strategy guidance

Nice to Have

Business experience preferred, Sales experience preferred, Marketing experience preferred

What You'll Do.

Manage client relationships

Nurture client relationships

Act as trusted advisor

Help clients maximize benefits

Promote engagement and activity

Identify upsell opportunities

Secure client retention

Support clients with needs

Troubleshoot client issues

Ensure seamless experience

Partner with Marketing

Partner with Operations

Partner with Customer Support

Address client feedback

Uncover opportunities

Prioritize focus areas

Guide account strategies

How You'll Work.

Team & Collaboration

Cross-functional collaboration; Local market leadership; Central team alignment

Communication Scope

Persuasive communication; Empathetic communication

Full Job Description

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. The Account Manager for Wolt for Work plays a critical role in scaling a profitable and strategically important vertical within Wolt. By managing and growing corporate partnerships across all company tiers—from SMBs to large enterprises—the Account Manager strengthens Wolt’s position in the B2B space. The role bridges local market leadership with the central team, offering opportunities to influence product development and share best practices across the 15 live WfW markets. What you’ll be doing The Account Manager owns the end-to-end client relationship post-acquisition, ensuring that customers see long-term value in Wolt for Work. This includes: Ongoing Account Management: Building and nurturing strong relationships with decision-makers. Acting as a trusted advisor to help clients maximize the benefits of Wolt for Work. Proactively promoting engagement and activity across client accounts. Growth & Retention: Identifying upsell opportunities, expanding account usage, and securing long-term client retention. Problem-Solving & Support: Supporting clients with their needs, troubleshooting issues, and ensuring a seamless experience. Cross-Functional Collaboration: Partnering with Product, Marketing, Operations, and Customer Support to align solutions, address c

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