ADCI
Sales, Advertising, Account Management, Retail
AccountManager,VSP
Neural analysis suggests this role is
optimal for Mid candidates.
“Account Manager, VSP at ADCI. Skills: Account management, Vendor success, Business growth. Engage directly with Amazon’s vendors. Drive vendor performance”
What You'll Achieve.
Deliver growth; Positive experience for sellers
Industry & Context.
Root cause analysis
USA shift timings, 04:00 pm IST to 01:00 am IST
What They're Looking For.
Must Have
Bachelor's degree, Experience analyzing data, 3+ years client or vendor facing roles, Relationship management skills, Negotiation skills experience
Nice to Have
Experience aggregating and analyzing internal and external campaign metrics, Experience building and cultivating relationships with internal and external stakeholders
What You'll Do.
Engage directly with Amazon’s vendors
Drive vendor performance
Grow business with vendor partners
Analyze operational aspects of vendor business
Perform root cause analysis of issues
Contribute to business strategy development
Identify input metrics that drive growth
Manage and deliver against complex goals
Identify new opportunities across brands
Develop and execute project plans
Build and cultivate relationships with sellers
Act as a trusted advisor
Act as a business advocate
Monitor seller satisfaction survey results
Investigate feedback trends
Establish improvement plans
Manage expectations with Account Managers
Contribute to strategic development of features
Improve selling partners' experience
Spot process inefficiencies
Identify improvements
Optimize improvements
Drive efficiencies through tools
Develop mechanisms to create accountability
How You'll Work.
Team & Collaboration
Cross-functional teams; Internal teams
Process & Methodology
Project plans
Full Job Description
About Amazon Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience – Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world. About the Role - Account Management: As an Account Manager as part of RBS (Retail Business Services) VSP (Vendor Success Program) Team, you will have the exciting opportunity to help shape and deliver on a strategy for managing vendors for Amazon Retail US. The candidate will thrive in an ambiguous environment where they must develop, implement, and iterate on business strategies to deliver growth and positive experience for sellers. This person has relentlessly high standards and operates as a business owner who understand key levers to achieve results through their team. You will engage directly with Amazon’s vendors and multiple internal teams to enable Amazon’s vendors growth on Amazon. You will utilize a wide range of negotiation skills and work across major functional areas to drive the performance of vendor partners at Amazon. In this role you will be focused on growing our business with Amazon vendor partners. Also you will look into operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. Please note that you will be expected to specifically work on transactional but business critical activities and have a hands-on approach. This role requires employees to work from our Amazon BLR office. (RTO) Timings will be as per USA shift, 04:00 pm IST to 01:00 am IST Key job responsib
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