Block
Technology
AccountManager,Vancouver
Neural analysis suggests this role is
optimal for Manager candidates.
“Account Manager, Vancouver at Block. Skills: Account Management, Sales, Revenue generation. Grow customer base. Retain customer base”
What You'll Achieve.
Grow multi-million dollar GPV
Industry & Context.
What They're Looking For.
Must Have
2 - 3 years experience, Sales/Account Management experience, Closing sales opportunities experience, Building client relationships experience, Managing pipeline experience, Achieve revenue targets experience, Salesforce experience, CRM experience, BAS or relevant experience
Nice to Have
Interest in business operations, Interest in business strategy, Passion for technology, Knowledge of technology for SMBs
What You'll Do.
Understand customer needs
Achieve business goals
Discover customer leads
Address customer concerns
Address customer issues
Grow managed accounts program
Work with Sales teams
Work with Support teams
Work with Product teams
Support account management peers
Take on product specialization
Become product expert
Become process expert
Deliver feedback to PMs
How You'll Work.
Team & Collaboration
Sales teams; Support teams; Product teams
Communication Scope
Written communication; Verbal communication
Full Job Description
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role Join the Square Account Management team and help our merchants grow their business! The Account Management team helps merchants get the most out of Square through product education, business advice and introducing new features. Our team is hiring one SMB Account Manager, Vancouver - Remote who is passionate about helping business owners succeed. You will be responsible for nurturing relationships and finding creative ways to make Square products work for a complex array of customers. You will identify ways to expand collaboration with customers and act as an internal advocate for decision makers in your book of business. You will: Be responsible for growing and retaining a multi-million dollar GPV custome
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