AccountManager-Speech&AI

### **About Side** Side is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 15+ studios in over a dozen countries across North America, Europe, South America, and Asia. Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. We're seeking an Account Manager who will lead high-profile relationships within the speech and AI ecosystem. This role combines technical fluency, partnership management, legal and commercial awareness. The successful candidate will act as a trusted interface between client technical teams and internal delivery teams, ensuring alignment, solution clarity, and long-term partnership stability. This is not a pure sales role. It requires strong technical credibility and a customer-first mindset. ### **What You’ll Do** * Serve as the primary relationship lead for a major enterprise technology partner within the speech and AI domain. * Engage directly with client stakeholders across Product, Engineering, ML, Data Science, and Speech teams. * Translate complex technical requirements into clear internal delivery plans and execution roadmaps. * Ensure alignment between client expectations and operational capabilities across data, engineering, and production teams. * Demonstrate domain fluency across TTS, ASR, transcription workflows, data collection, annotation, and model training support. * Contribute technical insight during solution design discussions, including conversations around model accuracy, constraints, scaling, and evaluation methodologies. * Protect and stabilize existing revenue streams while supporting responsible expansion aligned with the client’s technical