Airwallex

SME & Growth Business

AccountManager,SME&Growth

$75–110k ~AI est. Kuala Lumpur, Malaysia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Account Manager, SME & Growth at Airwallex. Skills: Account management, Revenue generation, Client relationship management. Upsell to SME customers. Cross-sell to SME customers”

What You'll Achieve.

Deliver key outcomes; Deliver KPIs; Deliver revenue targets

Industry & Context.

SME & Growth Business
Problems you'll solve

Solve complex problems; Creative solutions; Understand new products; Ask right questions; Simplify complexity

What They're Looking For.

Must Have

3+ years B2B experience, Manage SME accounts, Grow Fintech relationships, Complex sales experience, Sell to C-level executives, API B2B sales experience, Account management experience

Nice to Have

Technology-minded, Fintech enthusiast

What You'll Do.

Upsell to SME customers

Cross-sell to SME customers

Build multi-stakeholder relationships

Build deep relationships with portfolio

Provide value based solutions

Utilise range of products

Ensure customers use services

Achieve revenue targets

Focus on input metrics

Deliver relevant outputs

Build pipeline within Salesforce

Build relationships with internal stakeholders

Share insights from customers

Help build product roadmap

How You'll Work.

Team & Collaboration

Work cross functionally; Engage with sales teams; Engage with product teams; Engage with engineering teams; Engage with marketing teams; Engage with finance teams; Engage with strategy teams; Internal stakeholders

Communication Scope

Exceptional communication skills; Conversing with people

Full Job Description

ABOUT AIRWALLEX Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,200 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us. ATTRIBUTES WE VALUE We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles https://www.airwallex.com/us/operating-principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next. As an Account Manager at Airwallex, you will work cross functionally, engaging with many teams across Airwallex including sales, product, engineering, marketing, finance and strategy. This role will predominantly focus on upselling, cross-selling

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