Spotlight Media

E-Commerce

AccountManagerKBeautyBrands

$65–109k New York, New York, United States FULL TIME Remote Friendly
The Brief

“Account Manager – K-Beauty Brands at Spotlight Media. Skills: Client communication, Account operations, TikTok Shop execution. Serve as Korean-language point of contact. Translate key updates”

What You'll Achieve.

Deliver consistent, high-quality execution; Ensure seamless communication; Keep all stakeholders aligned and on timeline

Industry & Context.

E Commerce
Problems you'll solve

Troubleshooting; Issue management

Eligibility Requirements

Accommodate Korean business hours, Real-time coordination KST

What They're Looking For.

Must Have

Fluency in Korean, Flexibility to work Korean business hours, 1-4+ years experience, Project management skills, Proficiency in Google Sheets/Excel, Excellent written and verbal communication, Familiarity with TikTok consumer platform

Nice to Have

Agency experience a plus, Experience with TikTok Shop, Seller Center experience, Marketplace operations experience, K-beauty/Korean brand management experience

What You'll Do.

Serve as Korean-language point of contact

Translate key updates

Run account operating rhythm

Adapt schedules to KST

Build 30-60-90 day plans

Translate performance data

Manage tickets and issues

Keep stakeholders aligned

Own Seller Center hygiene

Review product content

Monitor account-health metrics

Launch and coordinate promotions

Support troubleshooting

Organize escalation documentation

Write briefs for Content/Creative

Track revisions against SLAs

Coordinate with Ops/Logistics

Maintain source-of-truth documentation

Capture lessons learned

How You'll Work.

Team & Collaboration

Cross-functional teams; Content teams; Creative teams; Ops teams; Logistics teams

Communication Scope

Client communications; Translate updates; Draft client updates; Translate performance data; Written communication; Verbal communication

Process & Methodology

Task tracking, Timelines, Stakeholder coordination

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