Amazon.com Services LLC

Sales, Advertising, Account Management, transportation and logistics

AccountManager,HubDelivery

$80–92k Bellevue, Washington, United States FULL TIME
The Brief

“Account Manager, Hub Delivery at Amazon.com Services LLC. Skills: Account management, Partner performance, Capacity management. Own a portfolio of Hub Delivery Partners. Develop territory plans”

What You'll Achieve.

Sustained high performance; Partner retention

Industry & Context.

Sales, Advertising, Account Management, transportation and logistics
Problems you'll solve

Analytical problem-solving

What They're Looking For.

Must Have

2+ years of sales or account management experience, Experience with Excel, Experience analyzing data and best practices to assess performance drivers

Nice to Have

Experience analyzing key open issues and resolution metrics for each of the managed accounts, Experience in relationship management within technology, start-ups, or SaaS Platforms

What You'll Do.

Own a portfolio of Hub Delivery Partners

Develop territory plans

Execute territory plans

Drive partner launch success

Drive partner high performance

Drive partner retention

Conduct performance reviews

Analyze partner health metrics

Analyze partner reliability metrics

Provide data-driven recommendations

Execute coaching interventions

Achieve performance benchmarks

Maintain performance benchmarks

Monitor performance trends

Implement proactive interventions

Prevent partner deactivation

Serve as escalation point

Coordinate rapid resolution

Communicate operational impacts

Communicate program updates

Communicate network changes

Act as partner advocate

Drive systemic improvements

Identify workflow inefficiencies

Formulate network-level operational improvements

Collaborate to deliver solutions

Address partner pain points

Partner with planning teams

Support partner scaling initiatives

Maintain quality standards

Analyze territory performance data

Identify expansion opportunities

Identify risk mitigation strategies

Build processes from scratch

How You'll Work.

Team & Collaboration

Cross functional teams; Station Operations Managers; Program Managers

Communication Scope

Clarity; Urgency

Free ATS check

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