Amazon.com Services LLC
Sales, Advertising, Account Management, transportation and logistics
AccountManager,HubDelivery
“Account Manager, Hub Delivery at Amazon.com Services LLC. Skills: Account management, Partner performance, Strategic partnership. Develop territory plans. Drive partner launch success”
Industry & Context.
Analytical problem-solving
What They're Looking For.
Must Have
2+ years sales experience, 2+ years account management experience, Experience with Excel, Experience analyzing data, Experience assessing performance drivers
Nice to Have
Experience analyzing key open issues, Experience analyzing resolution metrics, Experience in relationship management
What You'll Do.
Develop territory plans
Drive partner launch success
Drive partner high performance
Drive partner retention
Conduct performance reviews
Analyze partner health metrics
Analyze partner reliability metrics
Provide data-driven recommendations
Execute coaching interventions
Achieve performance benchmarks
Maintain performance benchmarks
Monitor performance trends
Implement proactive interventions
Prevent partner deactivation
Serve as escalation point
Coordinate rapid resolution
Communicate operational impacts
Communicate program updates
Communicate network changes
Act as partner advocate
Drive systemic improvements
Identify workflow inefficiencies
Formulate network-level improvements
Collaborate to deliver solutions
Address partner pain points
Partner with planning teams
Support volume forecasting
Support capacity optimization
Support partner scaling initiatives
Maintain quality standards
Analyze territory performance data
Identify expansion opportunities
Identify risk mitigation strategies
Build processes from scratch
How You'll Work.
Team & Collaboration
Cross functional collaboration; Collaborate with Station Operations Managers; Collaborate with Program Managers; Collaborate with internal teams; Collaborate with cross-functional teams
Communication Scope
Urgency and clarity
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