Company
Energy
AccountManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Account Manager. Skills: Account management, Customer success, Relationship building. Manage post-sale customer lifecycle. Support onboarding”
What You'll Achieve.
Maximize value; Maximize business outcomes; Drive revenue growth; Drive customer success
Industry & Context.
Problem-solving
Willingness to travel regularly
What They're Looking For.
Must Have
5+ years Account Management, 5+ years Customer Success, 5+ years Technical Consulting, 5+ years Client Services, Manage strategic accounts, Develop long-term relationships, Integrate technology solutions, Translate technical concepts, Lead business reviews, Monitor customer metrics, Gather customer feedback, Identify upsell opportunities, Identify cross-sell opportunities, Identify expansion opportunities, Represent customer interests, Improve processes, Improve services, Improve customer experience, Fluency in Portuguese, Professional proficiency in English, Excellent project management, Excellent stakeholder management, Excellent problem-solving, Commercial awareness, Work independently, Collaborate effectively internationally, Collaborate effectively cross-functionally, Willingness to travel regularly
Nice to Have
Experience in utilities, Experience in infrastructure, Experience in energy, Experience in engineering, Experience in technology, Experience in SaaS, Academic background in Engineering, Academic background in Energy, Academic background in Infrastructure, Experience with electricity distribution, Experience with transmission, Experience with asset management, Experience with GIS platforms, Experience with related technologies
What You'll Do.
Manage post-sale customer lifecycle
Support implementation
Manage account expansion
Build long-term relationships
Serve as trusted advisor
Serve as strategic partner
Support customers integrating solutions
Maximize business outcomes
Translate technical concepts
Translate analytical outputs
Translate platform capabilities
Provide business recommendations
Lead regular business reviews
Lead performance discussions
Lead strategic planning sessions
Monitor customer engagement
Monitor account health
Identify opportunities
Collaborate with sales teams
Collaborate with deployment teams
Collaborate with product teams
Collaborate with technical teams
Ensure successful customer outcomes
Align with business needs
Gather customer feedback
Gather market insights
Inform product development
Identify upsell opportunities
Identify cross-sell opportunities
Identify expansion opportunities
Drive customer success
Represent customer interests
Contribute to process improvement
Contribute to service improvement
Contribute to customer experience improvement
How You'll Work.
Team & Collaboration
Cross-functional teams; International teams
Communication Scope
Business recommendations; Performance discussions; Strategic planning
Process & Methodology
Project management
Full Job Description
## Description This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Account Manager based in Germany. As an Account Manager, you will play a strategic role in supporting the growth and long-term success of enterprise customer relationships within the energy and infrastructure sector. Acting as the primary point of contact after implementation, you will help clients maximize the value of advanced technology solutions while fostering strong, trusted partnerships. This position combines account management, customer success, project coordination, and business development responsibilities, offering the opportunity to work with key industry stakeholders and influence critical operational decisions. You will collaborate closely with cross-functional teams to drive customer adoption, identify growth opportunities, and ensure successful outcomes. The role is ideal for a relationship-driven professional who enjoys translating complex technical solutions into measurable business impact within a fast-growing and innovative environment. ## Accountabilities Manage the full post-sale customer lifecycle, from onboarding and implementation support through renewals, retention, and account expansion. Build strong, long-term relationships with key stakeholders, serving as a trusted advisor and strategic partner. Support customers in integrating technology solutions into their operational workflows to maximize value and business outcomes. Translate complex technical concepts, analytical outputs, and platform capabilities into clear business recommendations for both technical and executive audiences. Lead regular business reviews, performance discussions, and strategic planning sessions with customer stakeholders. Monitor customer engagement, adoption, satisfaction, and account health metrics to proactively identify risks and opportunities. Collaborate with sales, deployment, product, and technical teams to ens
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