Razorpay
Financial Technology
AccountManager,EMISales
Neural analysis suggests this role is
optimal for Senior candidates.
“Account Manager, EMI Sales at Razorpay. Skills: Account Management, Merchant Servicing, EMI Schemes, POS Activation. Identify under-performing accounts. Execute recovery plans”
What You'll Achieve.
GTV growth opportunity; GTV performance vs. target; GTV run-rate across the portfolio
Industry & Context.
Proactive problem-solver; Identifies merchant activation issues; Escalates with a clear recovery action
Willing to travel extensively across the East Region
What They're Looking For.
Must Have
7-8 years of experience in account management, merchant servicing, or channel farming roles, Working knowledge of EMI structures, issuing bank dynamics, and Brand partner schemes, Understanding of retail operations, sell-out management, and what drives transaction frequency at the merchant's POS, relationship-building skills, Structured and disciplined, Proactive problem-solver, High energy and field-ready
Nice to Have
Prior exposure to EMI products, Brand schemes, or POS ecosystems is a advantage
What You'll Do.
Identify under-performing accounts
Execute recovery plans
Drive merchant participation in EMI schemes
Ensure EMI is enabled across POS
Coordinate in-store visibility
Monitor merchant health metrics
Identify churn-risk merchants
Maintain prioritized engagement list
Build day-to-day relationships
Act as merchant's primary point of contact
Conduct structured monthly merchant reviews
Conduct regular field visits
Capture and report merchant friction points
Escalate recurring patterns
Support Hunting Team with leads
Maintain accurate CRM records
Provide weekly GTV forecast
How You'll Work.
Team & Collaboration
In close collaboration with ecosystem partners; Coordinate with internal team’s action; Support Hunting Team with leads
Communication Scope
Scheme proposal emails; Activation follow-up messages; Escalation summaries
Full Job Description
Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution. Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow. From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia. Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently. Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region. We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India identify under-performing accounts and execute recovery plans. Drive active participati
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