Razorpay
Financial Technology
AccountManager,EMISales
“Account Manager, EMI Sales at Razorpay. Skills: Account Management, Merchant Servicing, EMI Schemes, POS Activation. Identify under-performing accounts. Execute recovery plans”
What You'll Achieve.
GTV growth opportunity; GTV performance vs. target; GTV run-rate across the portfolio
Industry & Context.
Proactive problem-solver; Identifies merchant activation issues; Escalates with a clear recovery action
Willing to travel extensively across the East Region
What They're Looking For.
Must Have
7-8 years of experience in account management, merchant servicing, or channel farming roles, Working knowledge of EMI structures, issuing bank dynamics, and Brand partner schemes, Understanding of retail operations, sell-out management, and what drives transaction frequency at the merchant's POS, relationship-building skills, Structured and disciplined, Proactive problem-solver, High energy and field-ready
Nice to Have
Prior exposure to EMI products, Brand schemes, or POS ecosystems is a advantage
What You'll Do.
Identify under-performing accounts
Execute recovery plans
Drive merchant participation in EMI schemes
Ensure EMI is enabled across POS
Coordinate in-store visibility
Monitor merchant health metrics
Identify churn-risk merchants
Maintain prioritized engagement list
Build day-to-day relationships
Act as merchant's primary point of contact
Conduct structured monthly merchant reviews
Conduct regular field visits
Capture and report merchant friction points
Escalate recurring patterns
Support Hunting Team with leads
Maintain accurate CRM records
Provide weekly GTV forecast
How You'll Work.
Team & Collaboration
In close collaboration with ecosystem partners; Coordinate with internal team’s action; Support Hunting Team with leads
Communication Scope
Scheme proposal emails; Activation follow-up messages; Escalation summaries
Applying for this Account Manager, EMI Sales role?
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