Empower Pharmacy
Healthcare
AccountManager,East
Neural analysis suggests this role is
optimal for Manager candidates.
“Account Manager, East at Empower Pharmacy. Skills: Account management, Revenue growth, Relationship management, Healthcare sales. Own a defined portfolio of accounts. Serve as primary relationship owner”
What You'll Achieve.
Drive revenue retention; Drive revenue expansion; Protect baseline revenue; Increase utilization; Increase prescription volume; Improve provider experience
Industry & Context.
Risk identification; Opportunity execution; Issue resolution; Escalation management; Corrective action plans
What They're Looking For.
Must Have
3–5 years of experience in pharmaceutical sales, 3–5 years of experience in account management, 3–5 years of experience in healthcare territory management, 3–5 years of experience in a customer-facing healthcare role, Experience or exposure to compounding pharmacy, Experience or exposure to specialty pharmacy, Experience or exposure to HRT, Experience or exposure to GLP-1 therapeutics, Demonstrated track record of managing accounts, Accountability for retention, Accountability for revenue growth, Clinical fluency to engage with healthcare providers
Nice to Have
Bachelor’s degree in Business, Bachelor’s degree in Healthcare Administration, Bachelor’s degree in Life Sciences, Bachelor’s degree in Marketing, Bachelor’s degree in a related field
What You'll Do.
Own a defined portfolio of accounts
Serve as primary relationship owner
Accountable for service quality
Accountable for clinical coordination
Accountable for account strategy
Leverage AI-enabled insights
Prioritize engagement
Personalize interactions
Proactively manage account performance
Build trust-based relationships
Engage practice managers
Engage key decision-makers
Analyze communication patterns
Analyze engagement effectiveness
Develop deep understanding of account
Deliver tailored solutions
Strengthen long-term partnerships
Develop strategic retention plans
Develop strategic expansion plans
Protect baseline revenue
Identify opportunities to increase utilization
Identify opportunities to increase prescription volume
Monitor account health
Identify opportunities
Implement corrective action plans
Drive measurable recovery outcomes
Partner with Customer Experience
Partner with Medical Affairs
Partner with Operations
Partner with Pharmacy
Partner with Compliance
Partner with Customer Support
Resolve service issues
Escalate high-risk accounts
Escalate significant service concerns
Support decision-making
Align operational execution with account needs
Improve overall provider experience
Maintain complete records in Salesforce
Maintain accurate records in Salesforce
Maintain timely records in Salesforce
Document account details
Document communication logs
Document opportunities
Document escalation documentation
Track territory performance metrics
Track utilization trends
Contribute to reporting on retention risks
Contribute to reporting on growth opportunities
Stay current on product offerings
Stay current on industry regulations
Stay current on market dynamics
How You'll Work.
Team & Collaboration
Partner cross-functionally; Collaborate with Customer Experience; Collaborate with Medical Affairs; Collaborate with Operations; Collaborate with Pharmacy; Collaborate with Compliance; Collaborate with Customer Support
Communication Scope
Consultative communication; Tailors messages
Full Job Description
Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. As the nation’s most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility, we’re redefining what’s possible in personalized medicine and pharmaceutical manufacturing. We’re proud to be recognized as one of Houston’s fastest-growing private companies and ranked #116 in Healthcare & Medical on the Inc. 5000 List for 2025. Our strength is built on four core values: People, Quality, Service, and Innovation. Guided by these principles, we’ve created a uniquely integrated healthcare platform powered by advanced technology, operational excellence, and a relentless commitment to patient care. From manufacturing and quality control to distribution and customer experience, our teams work together to raise industry standards, expand access to critical medications, and improve outcomes for patients and providers across the country. At Empower, joining our team means more than starting a new role. It means becoming part of a mission-driven organization that’s transforming healthcare at scale. We invest deeply in our people, encourage bold thinking, and create opportunities for growth, leadership, and innovation at every level. Your ideas matter here, your development is supported, and the work you do has a direct impact on the lives of millions. If you thrive in a fast-moving, purpose-driven environment where innovation, collaboration, and ambition come together, Empower Pharmacy is the place for you. Let’s transform healthcare together. Position Summary: The Account Manager, East drives revenue retention and expansion across a defined portfolio of provider accounts, directly impacting Empower’s commercial performance, customer loyalty, and patient access to specialized therapies. This role owns end-to-end account strategy, relationship management, and performance against revenue baselines within a dynamic
Applying for this Account Manager, East role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Empower Pharmacy?
Real rants from real employees. Read before you apply.