Amazon.com Services LLC
Project/Program/Product Management--Non-Tech, Account Management, transportation and logistics
AccountManager,DSPSharedServices
“Account Manager, DSP Shared Services at Amazon.com Services LLC. Skills: Account management, Process improvement, Customer support. Provide introductory information. Set up accounts”
Industry & Context.
Complex problem-solving; Root cause analysis
Lift up to 10lbs
What They're Looking For.
Must Have
Experience analyzing data, Experience with Excel, Able to travel up to 10%
Nice to Have
1+ years sales experience, 1+ years account management experience, Experience analyzing key open issues, Experience analyzing resolution metrics, Experience in relationship management
What You'll Do.
Provide introductory information
Provide guidance through onboarding
Support DSP intake process
Maintain positive attitude
Maintain empathetic attitude
Maintain professional attitude
Communicate with customers
Respond promptly to inquiries
Maintain customer records
Update account information
Develop long-term solutions
Identify problems at scale
Build solutions to improve efficiency
How You'll Work.
Team & Collaboration
Cross functional teams; Internal stakeholder teams
Communication Scope
Customer communication
Applying for this Account Manager, DSP Shared Services role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Amazon.com Services LLC?
Real rants from real employees. Read before you apply.