Amazon.com Services LLC

Sales, Advertising, Account Management, Sales/Account Management, studentprograms

AccountManager,DSPSharedServices

$0–0k Nashville, Tennessee, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Account Manager, DSP Shared Services at Amazon.com Services LLC. Skills: Client relationship management, Performance optimization, Solution development. Build solid relationships with stakeholders. Deliver first-class service and solutions”

What You'll Achieve.

Increase efficiency; Increase productivity; Increase return on investment; Drive business growth; Ensure SLA adherence; Ensure client satisfaction

Industry & Context.

Sales, Advertising, Account Management, Sales/Account Management, studentprograms
Problems you'll solve

Troubleshoot technical issues; Troubleshoot implementation issues; Problem analysis

Eligibility Requirements

Ability to relocate to Nashville, TN, Begin full-time employment in 2026, No visa sponsorship

What They're Looking For.

Must Have

18 years of age or older, Bachelor's degree, Work, internship, or leadership experience in a customer-facing or stakeholder management role, Proficiency in Microsoft Excel

Nice to Have

Academic, leadership, and/or extracurricular record, Interpersonal, written, and verbal communication skills, Ability to influence and build relationships, Ability to act strategically, Ability to make decisions under ambiguity, Organizational skills, Ability to manage competing priorities

What You'll Do.

Build solid relationships with stakeholders

Deliver first-class service and solutions

Analyze performance against key metrics

Identify optimizations

Recommend optimizations

Implement optimizations

Communicate performance metrics and insights

Drive business growth

Collaborate with other teams

Develop tailored solutions

Troubleshoot technical issues

Troubleshoot implementation issues

Develop quick solutions

Develop sound solutions

Prepare quarterly business reviews

Lead quarterly business reviews

Drive operational excellence

Ensure client satisfaction

Onboard Delivery Service Partners

Launch Delivery Service Partners

Support Delivery Service Partners

Build processes to identify problems

Deliver recommendations

Drive change through internal teams

Help DSPs navigate operational challenges

Connect DSPs with internal resources

Support DSPs as they grow

Support DSPs as they scale

How You'll Work.

Team & Collaboration

Internal and external stakeholders; Other teams; Internal teams; Cross-functional teams

Communication Scope

Communicate insights; Business growth communication

Full Job Description

Amazon is looking for hands-on, creative, detail-oriented, analytical, and highly motivated Account Managers to help scale Amazon's growing businesses. Please note the following eligibility requirements to apply for this role: - Bachelor's degree graduate (or expected graduation) between June 2024 and June 2026 - Ability to relocate to Nashville, TN (relocation assistance provided, if eligible) - Ability to begin full-time, 40-hour/week employment in 2026 - We are unable to offer visa sponsorship for this role Key job responsibilities - Build solid relationships with internal and external stakeholders, displaying a dedication to delivering first-class service and solutions - Analyze performance against key metrics to identify, recommend, and implement optimizations to increase efficiency, productivity, and return on investment - Communicate performance metrics and insights to external stakeholders to drive business growth - Leverage our suite of rich data, targeting, and product channels to collaborate with other teams in the development of tailored solutions that meet clients' goals - Troubleshoot technical or implementation issues, collaborating with internal teams to develop quick and sound solutions - Prepare and lead quarterly business reviews with stakeholders - Drive operational excellence to ensure SLA adherence and client satisfaction A day in the life As an Account Manager, you will be responsible for specific tasks and work streams that enable the onboarding, launch, and ongoing support of Delivery Service Partners (DSP) owners. You'll build processes to identify problems that can be solved at scale and work cross-functionally to improve efficiency and reduce manual errors in standard work. You'll accomplish this by analyzing problems, discovering insights, delivering recommendations, and driving change through internal stakeholder teams. Your role is to quarterback behind the scenes: helping DSPs navigate operational challenges, connecting them with the

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