Relation Insurance

insurance

AccountManagerCommercialLines

$43–93k Napa, California, United States FULL TIME
The Brief

“Account Manager - Commercial Lines at Relation Insurance. Skills: Account Management, Commercial Lines, Client Relations. Manage client relationships. Provide strategic advice on coverage”

What You'll Achieve.

high account retention rates; timely and accurate quotations and policies; prompt response from carriers; expedite claim settlements; ensure necessary corrections are executed; maintain the company’s financial integrity; deliver a best-in-class client service experience

Industry & Context.

insurance
Problems you'll solve

risk management; Quickly identifies and resolves complex client service issues

Eligibility Requirements

Must have a valid driver’s license, ability to travel to client sites, reliable source of transportation

What They're Looking For.

Must Have

Property and Casualty License from state of domicile, High school diploma or equivalent, Minimum 5 years account management experience in the insurance industry with a focus on commercial lines of coverage, analytical and mathematical skills, PowerPoint and presentation skills for both in-person and teleconference/webinar sessions, In-depth understanding of advanced commercial lines of coverage with the ability to advise clients concerning their complex insurance needs, Excellent written and verbal communications skills, Proficient skills in Microsoft Office (primarily Excel and Word), Must be computer literate with the ability to learn new software applications, Intermediate to advanced knowledge of insurance markets, products, services, insurance ratings and underwriting procedures, Must have a valid driver’s license, ability to travel to client sites, reliable source of transportation

Nice to Have

insurance designations (e.g. AINS, CIC, CPCU, ARM), Four-year degree, Bilingual (Spanish/English)

What You'll Do.

Manage client relationships

Provide strategic advice on coverage

Advise on business needs

Ensure insurance program aligns with goals

Stay knowledgeable of insurance advances

Serve as main point of contact for clients

Address client inquiries

Provide guidance on coverage changes

Educate clients on policy exclusions

Partner in strategic development of insurance plans

Act as field underwriter

Assess and bind coverage

Manage remarketing of renewals

Oversee preparation of client proposals

Ensure timely and accurate quotations

Communicate billing options

Prepare insurance summaries

Assist clients in submitting claims

Facilitate prompt response from carriers

Expedite claim settlements

Conduct policy reviews during renewals

Verify accuracy of policies

Ensure corrections are executed

Communicate audit discrepancies

Review cancellation requests

Attempt to retain client accounts

Stay informed about industry developments

Recommend process improvements

Identify and resolve client service issues

Adopt innovative technology

Deliver best-in-class client service

Perform other projects and duties

How You'll Work.

Team & Collaboration

collaborative environment; maintain effective relationships with co-workers

Communication Scope

Excellent written and verbal communications skills

Free ATS check

Applying for this Account Manager - Commercial Lines role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Workday

  • Workday has a multi-step form — save your progress after every section.
  • "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
  • Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
  • Job requisition numbers are useful when following up with HR by email.

ANONYMOUS · UNFILTERED

What do employees actually say about Relation Insurance?

Real rants from real employees. Read before you apply.

Read Company Rants →