PandaDoc
SaaS
AccountManager,Commercial
“Account Manager, Commercial at PandaDoc. Skills: revenue growth, account management, customer relationships, expansion opportunities, customer retention, strategic partnerships. Drive significant revenue growth within your assigned Commercial portfolio by consistently exceeding monthly Net Dollar Retention (NDR) targets. Partner closely with our Customer Success team to ensure exceptional customer adoption, proactively address their needs, and collaboratively identify opportunities for growth wi”
What You'll Achieve.
consistently exceeding monthly Net Dollar Retention (NDR) targets; Minimize customer churn and maximize retention; Provide accurate and timely weekly revenue forecasts to leadership; contributing to predictable business outcomes; consistently exceeding sales targets and achieving measurable results
Industry & Context.
Analytical and data-driven, with a passion for leveraging insights to identify opportunities and strategically prospect within your assigned accounts
What They're Looking For.
Must Have
Experience conducting effective in-person and virtual meetings with clients, Excellent written and verbal communication skills, Ability to work independently, Organizational skills, Ability to effectively manage multiple priorities simultaneously
Nice to Have
4+ years of proven success in a quota-carrying Account Manager or Account Executive role, ideally within the SaaS industry, Experience owning and managing the full renewal cycle, computer skills, previous Gong, Slack, Salesforce, SalesLoft and/or PandaDoc experience, Proven ability to accurately forecast revenue and contribute to reliable business projections, A consistent track record of exceeding sales targets and achieving measurable results, Familiarity with the Commercial market and the unique challenges and opportunities within this segment
What You'll Do.
Drive significant revenue growth within your assigned Commercial portfolio by consistently exceeding monthly Net Dollar Retention (NDR) targets
Partner closely with our Customer Success team to ensure exceptional customer adoption
proactively address their needs
and collaboratively identify opportunities for growth within their organizations
Minimize customer churn and maximize retention by consistently delivering value
building relationships
and acting as a trusted advisor to your clients
Conduct regular account health reviews with customers
clearly communicating the value they are receiving and outlining strategies for continued partnership and growth
Develop a deep understanding of your clients' businesses
and goals to uncover opportunities for our solution to drive their success and foster long-term strategic partnerships
Collaborate effectively with cross-functional teams (Customer Success
etc. ) to ensure seamless customer experiences and address any client needs efficiently
Provide accurate and timely weekly revenue forecasts to leadership
contributing to predictable business outcomes
Maintain meticulous CRM hygiene by consistently updating opportunities and account information to ensure data accuracy and facilitate effective sales management
Serve as a passionate advocate for PandaDoc
confidently demonstrating the product's value and articulating its benefits to our Commercial customers
Act as a key conduit for customer feedback
effectively communicating feature requests and product insights to our Product team and facilitating necessary meetings
Participate in ongoing enablement and company-provided training to enhance your product knowledge
and industry expertise
How You'll Work.
Team & Collaboration
work cross-functionally with marketing, sales, product and customer success to develop close relationships with their customers; Collaborate effectively with cross-functional teams (Customer Success, Legal, Accounting, Product, etc. ) to ensure seamless customer experiences and address any client needs efficiently; Ability to work independently while also collaborating effectively with diverse teams across different office locations
Communication Scope
Excellent written and verbal communication skills; ability to articulate value propositions clearly and confidently
Applying for this Account Manager, Commercial role?
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