Fresha
Tech / AI / Software
AccountManager(BulgarianSpeaking)
“Account Manager (Bulgarian Speaking) at Fresha. Skills: Account Management, client relationship building, Bulgarian language proficiency. building relationships with our salon customer base. driving the usage of Fresha’s different features”
What You'll Achieve.
meeting monetization KPIs; Help salons optimize their profiles and make the most of Fresha’s tools to maximize their revenue
Industry & Context.
able to solve problems
What They're Looking For.
Must Have
More than 3 years of previous experience as an Account Manager., Ability to adapt and achieve targets., Experience using and analyzing data and reports effectively to improve performance., Naturally proactive and inquisitive, with a desire to learn and continuously improve., Excellent written and spoken communication skills, capable of presenting to clients in Bulgarian and Spanish OR Italian OR Portugese (ideally also advanced English) via Google Meet., Creative and open-minded, able to solve problems., ability to build fruitful client relationships., Willingness to roll up your sleeves and help the team when needed, Interest in working in the beauty sector., Initiative-driven people!, Positive “can-do” attitude., Fluency in Bulgarian is essential., Fluency in either Spanish, Italian or Portugese also required.
Nice to Have
Previous experience in an outbound call environment or a related sales position preferred., Advanced English is also desirable.
What You'll Do.
building relationships with our salon customer base
driving the usage of Fresha’s different features
meeting monetization KPIs
educating our clients on the value of the Fresha platform
and onboard clients to become active users of FreshaPay
Help salons optimize their profiles and make the most of Fresha’s tools to maximize their revenue
Manage a portfolio of clients (Partners) and provide tailored consultation based on their needs and business type
Ensure an outstanding customer experience by fostering positive relationships through video call meetings
clearly communicating the features and benefits of Fresha
Use consultative sales techniques to understand client needs and requirements
and ensure they take full advantage of all Fresha platform features
How You'll Work.
Team & Collaboration
Build and maintain collaborative relationships with our Sales and Onboarding teams to ensure an exceptional experience from the moment a client first clicks on Fresha and throughout every stage of their growth with us.; Collaborate with our Product teams to ensure the customer’s voice is essential for improving future product versions and continuing to lead the industry.
Communication Scope
Excellent written and spoken communication skills; capable of presenting to clients in Bulgarian and Spanish OR Italian OR Portugese (ideally also advanced English) via Google Meet.
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