Delivery Hero
local delivery platform
AccountManagerBilbao
“Account Manager - Bilbao at Delivery Hero. Skills: Account Management, Relationship Building, Sales, Negotiation, Data Analysis. Be the go-to person for top-tier restaurant partners.. Ensure partners thrive and win with Glovo.”
What You'll Achieve.
Reach your goals and company OKRs.; Make your partners grow through promos negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling).; Optimize Glovo visibility through marketing actions with our partners.; Improve Glovo’s revenue through commission renegotiation and selling assets.; Improve operational efficiency of our partners.
Industry & Context.
Find smart and elegant solutions to complex and multi-disciplinary challenges with a great critical-thinking.; A data-driven mentality, taking decisions based on data and using good business judgment when necessary.
What They're Looking For.
Must Have
At least 2 years of experience in high-performance and fast-paced environments (startup, investment banking, top consulting firms or top tech companies)., Native Spanish and English skills., Commercial skills and customer obsession: you're persuasive in the most pleasant possible way and have no trouble selling anything that brings value to customers/partners and the Glovo platform., Good communication and interpersonal skills, Project management: You find smart and elegant solutions to complex and multi-disciplinary challenges with a great critical-thinking., A data-driven mentality, taking decisions based on data and using good business judgment when necessary.
Nice to Have
Bachelor in Business Administration, Marketing, Industrial Engineering or Public Relations is a plus.
What You'll Do.
Be the go-to person for top-tier restaurant partners.
Ensure partners thrive and win with Glovo.
Responsibility and ownership of several cities in your Area.
Define and pursue long-term strategy for cities in terms of Growth
Advertising and Operations.
Establish and maintain a very close relationship with Top Partners in the city.
Guide partners through the growth journey.
Establish excellent relationships with Glovo’s partners through consistent and proactive communication.
Identify partner needs and build engagement.
Conduct Partner’s meetings and business reviews.
follow up and build reports of your portfolio and KPIs periodically.
Take actions to reach your goals and company OKRs.
Draw and execute plans to make partners grow through promos negotiations
marketing activations and menu performance.
Optimize Glovo visibility through marketing actions with partners (using marketing kits
Improve Glovo’s revenue through commission renegotiation and selling assets.
build action plans and follow up on churned and inactive partners.
Improve operational efficiency of our partners by making sure we always deliver the best service to our customers.
How You'll Work.
Communication Scope
Native Spanish and English skills.; Good communication and interpersonal skills.
Process & Methodology
Find smart and elegant solutions to complex and multi-disciplinary challenges.
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