ZEISS
Optics and Optoelectronics
AccountManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Account Manager at ZEISS. Skills: Sales, Customer Relationships, Ophthalmology Market. Contribute to revenue targets. Implement branding strategies”
What You'll Achieve.
Achievement of annual revenue targets; Achievement of profit targets; Maximum customer satisfaction; Customer retention; Meeting personal sales targets; New business development; Accurate inventory records
Industry & Context.
Problem solving; Decision-making
Valid driver’s license, Own reliable car, Travel to Gauteng, Northwest, Limpopo, Mpumalanga
What They're Looking For.
Must Have
Bachelor's degree in business administration, marketing, or related field, 3- 5 years professional experience in Medical Sales, ideally in the area of Ophthalmology, Valid driver’s license, own reliable car, Previous experience in sales, preferably in a B2B or B2C environment, Proficiency in Microsoft Office and Salesforce software, Knowledge and experience in the theatre environment, Excellent knowledge of the Ophthalmology market in the region, Excellent communication, negotiation, and interpersonal skills, organizational and time management skills, Ability to work independently and as part of a team, Presentation skills, Argumentation & persuasion techniques, Attention to detail, Strategic thought and action, Performance orientation, proactive, convincing, trustworthy, approachable, credible, Initiative, Supportive orientation, Problem solving & decision-making skills, Excellent verbal and written Communication skills as well as excellent listening skills, Customer service orientated, Analytical, Integrity, Innovation/ be innovative
What You'll Do.
Contribute to revenue targets
Implement branding strategies
Build customer relationships
Achieve customer satisfaction
Retain customer accounts
Sell company products
Manage customer feedback
Troubleshoot customer problems
Monitor market trends
Conduct sales negotiations
Seek new sales opportunities
Identify potential customers
Present product offerings
Provide customer service
Communicate product benefits
Stay informed market trends
Ensure policy compliance
Support ZEISS Cataract portfolio
Support Key Opinion leaders
Prepare activity schedules
Arrange contract details
Arrange payment details
Contact new customers
Build customer relationships
Arrange demonstrations
Arrange presentations
Handle client queries
Keep track of competitors
Conduct product training
Align inventory levels
Align marketing material
Keep records on competitors
Act as ZEISS ambassador
How You'll Work.
Team & Collaboration
Work closely with sales team; Collaborate with marketing; Collaborate with customer service; Collaborate with other departments; Provide seamless customer experience; Work as part of a team
Communication Scope
Excellent communication; Excellent negotiation; Excellent interpersonal skills; Excellent verbal communication; Excellent written communication; Excellent listening skills
Full Job Description
# **[Account Manager]** ZEISS is an internationally leading technology enterprise operating in the optics and optoelectronics industries generating more than 11.8 billion euros in revenue with around 46,000 employees across 50 countries around the globe. We’re looking for an Account Manager in our Medical Technology (Ophthalmology) division to join our team in Johannesburg, Randburg. **Your Role** The Account Manager Contributes to the achievement of annual revenue and profit targets by implementing the branding and promotional strategies. Build and maintain customer relationships to achieve maximum customer satisfaction and retention of customer accounts or prospects to sell in a defined varied category of company products, services and solutions within a designated geography or industry. Consults customers with a very high level of consultancy needs, queries and complaints; record and manage direct customer feedback. Focuses on meeting personal sales targets, new business development, and troubleshooting specific customer problems. Continuously monitors market trends, very high intensity of sales negotiations. * Proactively seek out new sales opportunities and follow up on leads provided. * Identify potential customers and present product/service offerings to meet their needs. * Build and maintain strong relationships with existing and potential customers. Provide excellent customer service and support to ensure customer satisfaction and loyalty. * Develop a deep understanding of our products/services and effectively communicate their features, benefits, and value proposition to customers. * Stay informed about market trends, competitor activities, and industry developments. Use market insights to identify opportunities for growth and stay ahead of the competition. * Keep accurate records of sales activities, including customer interactions, sales calls, and sales pipeline status. * Ensure compliance with company policies, procedures, and industry regulations. * W
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