ZEISS
Medical Technology (Ophthalmology)
AccountManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Account Manager at ZEISS. Skills: Sales, Customer Relationship Management, Ophthalmology Market Knowledge. Contribute to the achievement of annual revenue and profit targets by implementing branding and promotional strategies. Build and maintain customer relationships to achieve maximum customer satisfaction and retention of customer accounts or prospects”
What You'll Achieve.
Achievement of annual revenue and profit targets; Maximum customer satisfaction; Customer retention; Meeting personal sales targets; New business development
Industry & Context.
Problem solving & decision-making skills; Troubleshooting specific customer problems
Valid driver’s license, Own reliable car, Ability to work independently, Ability to work as part of a team, Travel to clients based in Gauteng, Northwest, Limpopo, Mpumalanga
What They're Looking For.
Must Have
Bachelor's degree in business administration, marketing, or related field, 3- 5 years professional experience in Medical Sales, ideally in the area of Ophthalmology, Valid driver’s license, own reliable car, Previous experience in sales, preferably in a B2B or B2C environment, Proficiency in Microsoft Office and Salesforce software, Knowledge and experience in the theatre environment, Excellent knowledge of the Ophthalmology market in the region, Excellent communication, negotiation, and interpersonal skills, organizational and time management skills, Ability to work independently and as part of a team, Presentation skills, Argumentation & persuasion techniques, Attention to detail, Strategic thought and action, Performance orientation, proactive, convincing, trustworthy, approachable, credible, Initiative, Supportive orientation, Problem solving & decision-making skills, Excellent verbal and written Communication skills as well as excellent listening skills, Customer service orientated, Analytical, Integrity, Innovation/ be innovative
What You'll Do.
Contribute to the achievement of annual revenue and profit targets by implementing branding and promotional strategies
Build and maintain customer relationships to achieve maximum customer satisfaction and retention of customer accounts or prospects
Sell company products
services and solutions within a designated geography or industry
Consult customers with a very high level of consultancy needs
Handle customer queries and record and manage direct customer feedback
Focus on meeting personal sales targets
new business development
and troubleshooting specific customer problems
Continuously monitor market trends
Conduct high intensity sales negotiations
Proactively seek out new sales opportunities and follow up on leads
Identify potential customers and present product/service offerings
Build and maintain relationships with existing and potential customers
Provide excellent customer service and support
Develop a deep understanding of products/services and communicate their features
and value proposition
Stay informed about market trends
competitor activities
and industry developments
Use market insights to identify opportunities for growth
Keep accurate records of sales activities
including customer interactions
and sales pipeline status
Ensure compliance with company policies
and industry regulations
Provide support to the ZEISS Cataract and Posterior portfolio in South Africa on all OPT related consumables
Support Key Opinion leaders in cataract and retinal surgery field
Prepare activity schedules
Visit clients based in Gauteng
Sell products / Close deals
Promote products to (prospective) clients
Arrange contract and payment details with client
Find and contact potential new customers
Build relationships with customers
Arrange demonstrations / presentations
Handle clients’ queries in oral and / or written form
Provide continuous feedback to Head of Segment
Attend conferences / exhibitions
Keep track of competitors
Conduct in-service product train with customers
Align inventory levels to market requirements
Conduct and attend product related workshops
Align with Marketing Manager that marketing material for products is current and available
Present market related data for budgeting and assist actively in the budgeting process
Conduct regular stock stakes at customers on consignment stock insuring inventory is accurate and consolidated
Keep current records on competitive products
Act as a ZEISS ambassador
How You'll Work.
Team & Collaboration
Work closely with other members of the sales team, as well as with marketing, customer service, and other departments, to achieve company objectives and provide seamless customer experience
Communication Scope
Excellent communication; Excellent verbal and written Communication skills; Excellent listening skills; Negotiation skills; Interpersonal skills; Presentation skills; Argumentation & persuasion techniques
Full Job Description
# **[Account Manager]** ZEISS is an internationally leading technology enterprise operating in the optics and optoelectronics industries generating more than 11.8 billion euros in revenue with around 46,000 employees across 50 countries around the globe. We’re looking for an Account Manager in our Medical Technology (Ophthalmology) division to join our team in Johannesburg, Randburg. **Your Role** The Account Manager Contributes to the achievement of annual revenue and profit targets by implementing the branding and promotional strategies. Build and maintain customer relationships to achieve maximum customer satisfaction and retention of customer accounts or prospects to sell in a defined varied category of company products, services and solutions within a designated geography or industry. Consults customers with a very high level of consultancy needs, queries and complaints; record and manage direct customer feedback. Focuses on meeting personal sales targets, new business development, and troubleshooting specific customer problems. Continuously monitors market trends, very high intensity of sales negotiations. * Proactively seek out new sales opportunities and follow up on leads provided. * Identify potential customers and present product/service offerings to meet their needs. * Build and maintain strong relationships with existing and potential customers. Provide excellent customer service and support to ensure customer satisfaction and loyalty. * Develop a deep understanding of our products/services and effectively communicate their features, benefits, and value proposition to customers. * Stay informed about market trends, competitor activities, and industry developments. Use market insights to identify opportunities for growth and stay ahead of the competition. * Keep accurate records of sales activities, including customer interactions, sales calls, and sales pipeline status. * Ensure compliance with company policies, procedures, and industry regulations. * W
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