Versant
Golf
AccountManager
Neural analysis suggests this role is
optimal for mid candidates.
“Account Manager at Versant. Skills: Account Management, Relationship management, Revenue growth, Client retention. Driving revenue growth. Fostering long term businesss relationships”
What You'll Achieve.
Driving revenue growth; Fostering long term businesss relationships; Maintaining client satisfaction; Growing the accounts through up-selling products; Driving revenue; Retaining courses through adoption of best practises and use of our products and services; Help our customers maximise use and adoption of our products and services; Secure and optimize tee time offerings to build attractive inventory for our platforms.; Ensure our clients derive maximum value from our services; Strengthen relationships and help golf course partners meet their success criteria.; Ensure performance and customer satisfaction.; Retaining clients and their long-term business through contract renewals and ensuring client satisfaction.; Monitor account performance; Meeting and/or exceeding individual and department metrics and goals; Drive revenue and retention.
Industry & Context.
Willingness to travel, when required, for work related purposes.
What They're Looking For.
Must Have
1+ years’ experience in Sales or Account Management within a relevant industry e. g. e-commerce, technology with responsibility for the retention and growth of a directly assigned group of customer accounts., Demonstrable business acumen including sound decision making, with negotiation skills, and the ability to manage complex client relationships., Experience of analysing, collating and presenting data/ demos to support recommendations and proposals to clients., Proficiency in the use of sales management technologies including (but not limited to) sales automation, marketing automation, SalesForce or similar CRM., A results-oriented mindset and a proven record of achieving targets and objectives, Willingness to travel, when required, for work related purposes.
Nice to Have
Education to degree level in a relevant discipline (e. g. Business/ Marketing/ IT)., Familiarity of or experience within the UK market relating to Golf.
What You'll Do.
Driving revenue growth
Fostering long term businesss relationships
Maintaining client satisfaction
Managing key partner clients
Growing the accounts through up-selling products
Retaining courses through adoption of best practises and use of our products and services
Developing a well-rounded understanding of our Account Management philosophy
market and customer needs.
Conduct regular check-ins and meetings with clients to review performance
and identify opportunities for growth.
Providing consultative advice and information to help our customers maximise use and adoption of our products and services
including upselling of new products and to secure and optimize tee time offerings to build attractive inventory for our platforms.
Leveraging technical tools
platforms and quantitative data to inform proposals that ensure our clients derive maximum value from our services through establishing relationships
conducting account reviews and working closely with senior team members and management to understand and thereafter execute strategies to strengthen relationships and help golf course partners meet their success criteria.
Manage relationships across assigned regions in the UK & Ireland
handling inbound cases while proactively engaging partners through outbound activity to ensure performance and customer satisfaction.
Devoting proportionate time
effort and a high level of communication touch points with high value/ potential accounts (including onsite visits when appropriate).
Educating and implementing successful dynamic pricing strategies with our golf course partners.
Retaining clients and their long-term business through contract renewals and ensuring client satisfaction.
Monitor account performance and identify opportunities for upselling or cross-selling additional products/services.
Ensuring these course partners are represented in a positive way on our platforms and within any communications.
Meeting and/or exceeding individual and department metrics and goals
as well as exercising accountability and a work ethic in managing a portfolio of clients to drive revenue and retention.
Maintaining an accurate daily record of all activity using Salesforce.
How You'll Work.
Team & Collaboration
Engaging with colleagues locally and internationally to understand and support the growth of a positive company culture, ensuring that core values and personal behaviours are consistently demonstrated and contribute to making Golf a Great Place to Work.
Communication Scope
High level of communication touch points
Full Job Description
BRS Golf, a division of GolfNow and Versant Media, is the leading provider of online tee time booking systems to golf clubs throughout the UK, Europe and the US with GolfNow being the world’s largest online golf reservation platform. Our technology, services and distribution help Golf Course operations increase their rounds and revenue, expand their markets and manage their businesses. Just ask the owners and operators at more than 8,000 courses in North America, the U.K. and Europe. These are exciting times for the game of golf and those who love and live it. With GolfNow we are driving forward and reshaping an entire industry- disrupting the status quo, building innovative new web based and mobile products, and assisting Golf Course operators to build profitable, sustainable businesses. The Account Manager will play a crucial role in driving revenue growth, fostering long term businesss relationships and maintaining client satisfaction across a portfolio of our golf course partners. Relationship management will be at the core of this role, managing key partner clients, growing the accounts through up-selling products, driving revenue and retaining courses through adoption of best practises and use of our products and services. Key Responsibilities The Account Manager will be a key member of the Belfast based Account Management Team that will build and contribute to business success by; * Developing a well-rounded understanding of our Account Management philosophy, market and customer needs. * Conduct regular check-ins and meetings with clients to review performance, gather feedback, and identify opportunities for growth. * Developing advanced product and industry knowledge to be able to provide consultative advice and information to help our customers maximise use and adoption of our products and services, including upselling of new products and to secure and optimize tee time offerings to build attractive inventory for our platforms. * Leveraging technical tools,
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