TheFork
Restaurant booking platform
AccountManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Account Manager at TheFork. Skills: Account management, Sales, Customer support. Make outbound to current customers. Present solutions for business”
What You'll Achieve.
Generate significantly more revenue; Upselling and retention of products and partners; Leverage usage of TheFork tools; Number and quality of restaurants participating in TheFork Festival
Industry & Context.
What They're Looking For.
Must Have
Sales representative or account manager experience, Native Portuguese, Fluent English, Experience in pitching and selling promotions/deals/flash, Experience in dealing with a high number (45-50) of outbound and inbound calls, Experience with portfolios with numerous accounts (from 400 to 800)
Nice to Have
Experience with a, Experience in e-commerce
What You'll Do.
Make outbound to current customers
Present solutions for business
Support restaurants customers
Help with positioning strategy
upselling and retaining products
Build long-term relationships
Ensure support and training to use tools
How You'll Work.
Communication Scope
Communication
Full Job Description
Join our Movement and Champion Restaurant Culture! 💚 At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries. We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive. If you’re passionate about food, technology, and making a real impact, your seat at the table is ready. 👉 Discover life at TheFork What you will do: Make outbound to our current customers to present them solutions for their business to ensure they will generate significantly more revenue with TheFork month over month; Support, mainly through email and phone, our Restaurants customers and help them with their positioning strategy, revenue management and online marketing; Selling, upselling and retaining products and customers; Be the primary point of contact and build long-term relationships with customers; Ensure the support and training to use our tools. Your KPIs will include (but will not be limited to) and are subject to change based on business needs: Upselling and retention of products and partners on your portfolio; Leverage the usage of TheFork tools so restaurants are more engaged with customers and bookings; Number and quality of restaurants participating in TheFork Festival. You Must Meet These Critical Qualifications: Experience as sales representative or account manager Native Portuguese and fluent English is a must Experience in pitching and selling promotions/deals/flash sales; Experience in dealing with a high number (45-50) of outbound and inbound calls and portfolios with numerous accounts (from 400 to 800). Who you are: Customer orientation profile; Emphatic; Communication skills; Dynamic
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