Sysco
foodservice distribution
AccountManager
Neural analysis suggests this role is
optimal for Entry candidates.
“Account Manager at Sysco. Skills: customer relationship management, account management, customer support, issue resolution. Manages assigned customers/concepts and handles last mile activities to ensure customer receives product timely and accurately.. Monitors proprietary stock keeping units (SKUs) and promotional items ensuring adequate inventory and minimum movement requirements.”
What You'll Achieve.
enhancing the customer experience; building relationships with new and existing accounts; provide excellent customer support to Sysco customers; ensure last mile issue resolution; ensure customer receives product timely and accurately; ensure food safety, quality and legality requirements are met; Ability to build customer loyalty by developing productive customer relationships
Industry & Context.
last mile issue resolution; Identifies operational inefficiencies by balancing work week, limiting same day/off day deliveries, assessing back orders, reducing deliveries, and increasing order size.; Responsible for appropriate escalation as needed.
What They're Looking For.
Must Have
Minimum 1 year of experience in related industry/field, Excellent computer skills, Intermediate proficiency in Microsoft Office including Word, Excel, PowerPoint and Outlook, Excellent communication skills using negotiation processes and gaining agreement with others
Nice to Have
Food service experience is an asset, Post-secondary education in business, hotel/restaurant or marketing/sales preferred, combination of experience and education considered, Bilingualism is considered an asset
What You'll Do.
Manages assigned customers/concepts and handles last mile activities to ensure customer receives product timely and accurately.
Monitors proprietary stock keeping units (SKUs) and promotional items ensuring adequate inventory and minimum movement requirements.
Works with customers to clear slow moving or dead inventory
Communicates with customers to advise of bid changes and pricing inaccuracies.
Utilizes Customer Relationship Management (CRM) tool for account management which includes managing tasks
communicating across selling team
ensure customer data is accurate.
Complies with Sysco’s Food Safety Policy and procedures to ensure food safety
quality and legality requirements are met.
Is willing to work safely with minimal environmental impact and understands the important of reporting all hazards
incidents and environmental spills immediately to their supervisor.
Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.
How You'll Work.
Team & Collaboration
Works with Merchandising department to communicate upcoming promotional inventory, new listings, increased/decreased inventory pulls and plans for slow moving/ dead inventory.; Works in collaboration with the Transportation department to determine the best options for delivery windows, prospective night drop locations and communicating customer concerns.; Liaises with Connect and communicates with customer regarding items such as prod credit, special orders, etc.; Communicating across selling team
Communication Scope
Excellent communication skills using negotiation processes and gaining agreement with others; Skillfully navigates challenging conversations with internal and external stakeholders
Full Job Description
**JOB DESCRIPTION** **Compensation** _$55,700 - $104,600_ **Purpose** This role supports Corporate Multi-Unit (CMU) or Healthcare & Senior Living business by managing the customer relationship locally, with the expectation of enhancing the customer experience. This position is responsible for building relationships with new and existing accounts. The focus is to provide excellent customer support to Sysco customers and ensure last mile issue resolution. **Responsibilities** * Manages assigned customers/concepts and handles last mile activities to ensure customer receives product timely and accurately. * Monitors proprietary stock keeping units (SKUs) and promotional items ensuring adequate inventory and minimum movement requirements. Works with customers to clear slow moving or dead inventory * Works with Merchandising department to communicate upcoming promotional inventory, new listings, increased/decreased inventory pulls and plans for slow moving/ dead inventory. * Communicates with customers to advise of bid changes and pricing inaccuracies. * Works in collaboration with the Transportation department to determine the best options for delivery windows, prospective night drop locations and communicating customer concerns. * Identifies operational inefficiencies by balancing work week, limiting same day/off day deliveries, assessing back orders, reducing deliveries, and increasing order size. * Liaises with Connect and communicates with customer regarding items such as prod credit, special orders, etc. * Utilizes Customer Relationship Management (CRM) tool for account management which includes managing tasks, communicating across selling team, ensure customer data is accurate. * Skillfully navigates challenging conversations with internal and external stakeholders. Responsible for appropriate escalation as needed. * Utilizes CRM tool (Sysco 360) as communication and measurement tool. * Complies with Sysco’s Food Safety Policy and procedures to ensure food safety,
Applying for this Account Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Sysco?
Real rants from real employees. Read before you apply.