Stuut
Tech / AI / Software
AccountManager
“Account Manager at Stuut. Skills: Account Management, Customer Success, relationship management, business problem-solving, project execution. Serve as the primary point of contact for our portfolio of enterprise and midmarket customers, ensuring satisfaction, adoption, and renewals.. Lead strategic account planning, success reviews, and performance reporting.”
What You'll Achieve.
ensure our clients achieve measurable business outcomes through the use of Stuut’s AI-powered cash flow automation platform—driving retention, adoption, and expansion; measurable outcomes; ROI; customer KPIs
Industry & Context.
business problem-solving
What They're Looking For.
Must Have
5+ years of experience in Account Management, Customer Success, or post-sales roles in SaaS, fintech, or automation, Highly organized and experienced managing multiple enterprise accounts simultaneously, Understand implementations and technical integrations (ERPs, APIs, data workflows), Excel at relationship-building with both technical and non-technical stakeholders, Data-driven, results-oriented, and comfortable owning customer KPIs, Thrive in high-growth, startup environments that reward ownership and creativity, Bring curiosity, resilience, and a bias toward action and accountability
What You'll Do.
Serve as the primary point of contact for our portfolio of enterprise and midmarket customers
ensuring satisfaction
Lead strategic account planning
and performance reporting.
Coordinate with internal teams (Engineering
and Forward Deploy) on integrations and implementation milestones.
Develop account strategies focused on measurable outcomes
and expansion opportunities.
Manage projects and customer communications to ensure alignment
Surface customer insights that inform product improvements and strategic decisions.
Partner with Sales on renewals and upsell opportunities.
Advocate for customers internally to ensure seamless delivery and long-term value realization.
How You'll Work.
Team & Collaboration
Collaborate closely with Product, Engineering, and Sales to deliver results, map customer requirements, coordinate deployments, and influence customer outcomes; Coordinate with internal teams (Engineering, Product, and Forward Deploy) on integrations and implementation milestones.; Partner with Sales on renewals and upsell opportunities.; Advocate for customers internally to ensure seamless delivery and long-term value realization.
Communication Scope
Excel at relationship-building with both technical and non-technical stakeholders; Manage projects and customer communications to ensure alignment, timeliness, and clarity.
Process & Methodology
project execution, Manage projects and customer communications to ensure alignment, timeliness, and clarity.
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