Sourgum
waste and recycling
AccountManager
“Account Manager at Sourgum. Skills: account management, customer service, client relationship management, communication. Collaborate with Account Executives to draft new contracts and renewals. Nurture relationships with clients”
What You'll Achieve.
saving our customers an average of 20%; advancing sustainability efforts; contribute to the company's growth
Industry & Context.
Demonstrated problem-solving skills; ability to work effectively in a fast-paced environment
Ability to commute into our Jersey City, NJ office
What They're Looking For.
Must Have
customer obsessed, tech-enabled, Ability to commute into our Jersey City, NJ office, Proven experience in account management, customer service, or sales, preferably in a B2B services industry, communication and interpersonal skills, with the ability to build rapport and trust with clients and internal teams, Excellent organizational abilities, including time management and prioritization skills, Demonstrated problem-solving skills and the ability to work effectively in a fast-paced environment, Commitment to upholding company values of sustainability, integrity, and excellence
Nice to Have
Proficiency in MS Office Suite and CRM software (e. g. , Salesforce or Zendesk Sell), Bachelor's degree in Business Administration, Marketing, or related field, Prior experience in the waste & recycling, construction, trucking, or similar industry
What You'll Do.
Collaborate with Account Executives to draft new contracts and renewals
Nurture relationships with clients
Monitor service quality and customer satisfaction
Ensure accounts are up to date and in good standing regarding payment
Assist Account Executives in gathering information from vendors to relay back to clients
Provide support to the Account Executive team in various administrative tasks and projects
Stay informed about industry trends
Maintain accurate and up-to-date records for every customer
How You'll Work.
Team & Collaboration
Collaborate with Account Executives; facilitating effective communication between the vendor relations team, account executive, and clients; working closely with the finance department; Assist Account Executives
Communication Scope
exceptional communication skills; interpersonal skills; ability to build rapport and trust with clients and internal teams
Process & Methodology
project coordination
Applying for this Account Manager role?
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