Sodexo
Hospitality
AccountManager
“Account Manager at Sodexo. Skills: Account Management, Hospitality Management, Client relationships, Team leadership. Manage day-to-day operations. Oversee Sydney operations”
What You'll Achieve.
Deliver exceptional service; Drive engagement initiatives; Maintain client relationships; Deliver against objectives
Industry & Context.
Continuous improvement; Innovation
Full unrestricted working rights
What They're Looking For.
Must Have
Previous Account Management experience, Previous Hospitality Management experience, Previous Venue Management experience, Demonstrated experience leading teams, Experience managing client relationships, Experience managing stakeholder engagement, Ability to manage budgets, Ability to manage commercial performance, Ability to manage operational reporting, Experience coordinating events, Experience coordinating hospitality activations, Experience coordinating customer engagement, Excellent organisational skills, Excellent administrative skills, Excellent project management skills, Understanding of workplace health, Understanding of safety requirements, Exceptional communication skills, Exceptional presentation skills, Hands-on leadership style, Ability to manage multiple priorities, Full unrestricted working rights
Nice to Have
Developing hospitality teams, Developing service-based teams
What You'll Do.
Manage day-to-day operations
Oversee Sydney operations
Oversee Melbourne operations
Lead hospitality professionals
Coach hospitality professionals
Develop hospitality professionals
Manage team performance
Manage team engagement
Manage workforce planning
Act as primary contact
Maintain working relationships
Lead account administration
Lead compliance requirements
Monitor commercial performance
Monitor operational KPIs
Coordinate marketing initiatives
Deliver marketing initiatives
Coordinate client events
Oversee client events
Coordinate hospitality functions
Work collaboratively with teams
Ensure exceptional service
Support front-of-house operations
Engage directly with customers
Identify opportunities for improvement
Identify opportunities for innovation
Identify opportunities for enhanced experience
How You'll Work.
Team & Collaboration
Onsite hospitality teams
Communication Scope
Presentation skills
Process & Methodology
Project management
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