Sodexo

Hospitality

AccountManager

A$105–145k ~AI est. Sydney, New South Wales, Australia FULL TIME
The Brief

“Account Manager at Sodexo. Skills: Account Management, Hospitality Management, Client relationships, Team leadership. Manage day-to-day operations. Oversee Sydney operations”

What You'll Achieve.

Deliver exceptional service; Drive engagement initiatives; Maintain client relationships; Deliver against objectives

Industry & Context.

Hospitality
Problems you'll solve

Continuous improvement; Innovation

Eligibility Requirements

Full unrestricted working rights

What They're Looking For.

Must Have

Previous Account Management experience, Previous Hospitality Management experience, Previous Venue Management experience, Demonstrated experience leading teams, Experience managing client relationships, Experience managing stakeholder engagement, Ability to manage budgets, Ability to manage commercial performance, Ability to manage operational reporting, Experience coordinating events, Experience coordinating hospitality activations, Experience coordinating customer engagement, Excellent organisational skills, Excellent administrative skills, Excellent project management skills, Understanding of workplace health, Understanding of safety requirements, Exceptional communication skills, Exceptional presentation skills, Hands-on leadership style, Ability to manage multiple priorities, Full unrestricted working rights

Nice to Have

Developing hospitality teams, Developing service-based teams

What You'll Do.

Manage day-to-day operations

Oversee Sydney operations

Oversee Melbourne operations

Lead hospitality professionals

Coach hospitality professionals

Develop hospitality professionals

Manage team performance

Manage team engagement

Manage workforce planning

Act as primary contact

Maintain working relationships

Lead account administration

Lead compliance requirements

Monitor commercial performance

Monitor operational KPIs

Coordinate marketing initiatives

Deliver marketing initiatives

Coordinate client events

Oversee client events

Coordinate hospitality functions

Work collaboratively with teams

Ensure exceptional service

Support front-of-house operations

Engage directly with customers

Identify opportunities for improvement

Identify opportunities for innovation

Identify opportunities for enhanced experience

How You'll Work.

Team & Collaboration

Onsite hospitality teams

Communication Scope

Presentation skills

Process & Methodology

Project management

Free ATS check

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