Sangoma
Technology
AccountManager
“Account Manager at Sangoma. Skills: Account management, Sales. Develop and maintain relationships with assigned accounts. Understand client business objectives”
What You'll Achieve.
Contribute to driving revenue growth
Industry & Context.
Problem-solving
What They're Looking For.
Must Have
Minimum 3 years of experience in account management or sales, Proficient with CRM systems, Proficient with Microsoft Office Suite, Proficient with sales tools, Demonstrated ability to manage multiple accounts, Demonstrated ability to prioritize tasks effectively, Problem-solving skills, Customer-centric mindset
Nice to Have
Bachelor's degree in business, Bachelor's degree in communications, Experience in telecommunications sectors, Experience in VoIP sectors, Experience in unified communications sectors, Familiarity with Sangoma products, Familiarity with open-source communication platforms
What You'll Do.
Develop and maintain relationships with assigned accounts
Understand client business objectives
Recommend appropriate Sangoma solutions
Identify upselling opportunities
Identify cross-selling opportunities
Collaborate with sales teams
Collaborate with marketing teams
Collaborate with technical teams
Manage the full account lifecycle
Manage troubleshooting
Maintain accurate records of client interactions
Maintain accurate records of sales activities
Prepare regular reports on account status
Prepare regular reports on performance metrics
Stay informed on industry trends
Stay informed on competitive landscape
Stay informed on emerging technologies
Advise clients proactively
How You'll Work.
Team & Collaboration
Cross-functional teams
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