Real Chemistry
Healthcare
AccountManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Account Manager at Real Chemistry. Skills: Client management, Project oversight, Revenue generation. Drive strategic partnerships with clients. Apply knowledge of client products”
What You'll Achieve.
Meet clients' expectations; Achieve utilization expectations
Industry & Context.
Problem solving; Root cause analysis
Moderate overnight/weekend travel (up to 30%), Occasional nonstandard work hours (up to 30%), On-site leadership of program management at events
What They're Looking For.
Must Have
BAS or equivalent work experience, 3-4 years client/customer management experience, working knowledge of Microsoft Office
Nice to Have
Healthcare/biotech/pharma experience, Agency experience
What You'll Do.
Drive strategic partnerships with clients
Apply knowledge of client products
Serve as liaison between client and project teams
Ensure strategic objectives are met
Support organic growth opportunities
Participate in strategic brainstorming
Partner with Project Management Team
Execute projects from initiation to closing
Develop project creative briefs
Develop client scope statements
Supervise projects to meet goals
Follow all policies and procedures
Ensure team adherence to guidelines
Execute client status meetings
Prepare meeting materials
Prepare follow-up items
Monitor project scope
Communicate scope changes
Provide final approval on deliverables
Develop status reports
Communicate status reports with management
Monitor project results
Manage project-related risks
Manage project-related issues
Resolve risks and issues
Escalate risks and issues to client
Attend department meetings
Exercise professionalism
Exercise professional judgment
Manage time efficiently
Achieve utilization expectations
Display teaming skills
Display collaboration skills
Communicate changes proactively
Complete tasks on time
Adapt to team changes
Seek opportunities to help others
Conduct business ethically
Adhere to industry legal compliance
Adhere to organizational ethics
Demonstrate integrity
Ask questions to seek answers
Action feedback for improvement
Deliver exceptional work
Exhibit client-centered behaviors
How You'll Work.
Team & Collaboration
Partner with Project Management Team; Work with RC colleagues; Interactions with colleagues; Interactions with clients; Interactions with vendors; Interactions with healthcare professionals
Communication Scope
Client status meetings; Status reports
Process & Methodology
Project execution, Scope management, Risk management, Issue resolution
Full Job Description
At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries. Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities. Discover your purpose. Embrace innovation. Experience #LifeatRealChem. Real Chemistry (RC) is looking for an Account Manager to join our growing team! The Account Manager (AM) is the bridge between the clients and their project needs. This individual ensures the clients’ strategic objectives are met with each project, serves as the trusted advisor to the clients, and must have a strong awareness of the account’s strategic direction and knowledge of the clients’ products. The AM is in a position of leadership within the organization and must successfully partner with the Project Management Team to oversee large project teams and manage multiple projects within an account. The success of this position relies on the success of the team, meeting clients’ expectations, partnering with RC colleagues, and individual performance This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, or San Francisco—or remotely within the US, depending on team and business needs. What you’ll do: Provide support in driving strategic partnerships with clients by having and applying knowledge of their products and s
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