Real Chemistry
Medical Education
AccountManager
“Account Manager at Real Chemistry. Skills: Client delivery, Account management, Project management, Team management, Financial management. Act as day-to-day client contact. Provide regular status updates to clients”
What You'll Achieve.
Ensuring projects are delivered to highest possible standards within budget and agreed timeframes; Delivering high-quality deliverables on schedule and on budget
Industry & Context.
Resourceful; Prioritization skills; Desire to dive into the data; Independent thinker; Confident in taking ownership; Ability to manage upward when able to communicate with managers when deadlines will not be met or when issues are foreseeable
Attendance in the office two days per week for employees within an hour of an office location, Quarterly in-person meetings for remote employees
What They're Looking For.
Must Have
Relevant degree in a scientific subject, Highly organised with a mindfulness of deadlines, Ability to manage multiple tasks based on priorities, Attention to detail, Independent thinker, Team player who enjoys collaboration, Ability to mentor junior staff and delegate accordingly, Demonstrated work ethic, Track record of following through on client requests, High-quality deliverables on schedule and on budget, Ability to develop project scopes and vendor contracts, Excellent business communication ability, High energy, Able to effectively operate in fast-paced, growing and evolving environment
Nice to Have
Experience in the pharmaceutical and biotech industries, Experience in healthcare communications and marketing
What You'll Do.
Act as day-to-day client contact
Provide regular status updates to clients
Respond to client queries
Share recommendations with clients
Manage client expectations on timelines
Take client briefs and clearly communicate to team members
Implement realistic project plans
Manage the day-to-day management of your account
Manage the processes of the account
Run regular internal team meetings
Manage the flow of work
Review content developed by more junior team members
Oversee status reports
Ensure projects are delivered to highest possible standards within budget and agreed timeframes
Develop written content (briefing documents
Review junior team members’ work
Identify areas for growth
Proactively share new ideas with your team and client
Participate in new business activities
Maintain an awareness of the professional development of more junior team members
delegation and briefing skills
Lead by use these approaches to upskill
develop and inspire more junior team members
Buddy new SAA/AM starters
Develop a greater understanding of the account finances
Support account lead with financial management
Manage Salesforce opportunities
Develop accurate budgets for clients
Manage the budget for projects that you own
Alert account lead with details of additional budget required if project is going out of scope
Input into the resourcing process
Complete timesheets and expense claims accurately and on time
Review timesheets across some of your projects
Participate in internal initiatives
Immerse yourself in the medical communications and pharma industries
Engage with every opportunity to establish an awareness of developments
innovations and trends
Reflect industry developments in your work
Flag ideas to your teams to raise your internal profile
How You'll Work.
Team & Collaboration
Manage the execution of parallel ongoing projects; Take an active role in coaching your junior team; Ensure projects are delivered effectively alongside the account lead; Clearly communicate client briefs to team members; Review content developed by more junior team members; Delegate tasks to junior team members; Oversee status reports to ensure all team actions are complete; Actively demonstrate an understanding of your clients’ needs and preferences; Gain experience reviewing junior team members’ work; Proactively sharing new ideas with your team and client; Undertake and present research to the pitch team; Facilitate team input via brainstorms/presenting as part of the pitch team; Maintain an awareness of the professional development of more junior team members; Develop your coaching, delegation and briefing skills; Lead by use these approaches to upskill, develop and inspire more junior team members; Buddy new SAA/AM starters; Support your account lead with financial management; Input into the resourcing process by sharing requirements with your account/medical writer lead; Take an active role in reviewing timesheets across some of your projects; Participate in internal initiatives which contribute to the culture or development of the Medical Communications team, or Real Chemistry more broadly; Raise your internal profile by flagging ideas to your teams and wider team
Communication Scope
Excellent business communication ability; Informal/formal presentation skills; Writing skills; Communicating client briefs to team members; Communicating with managers when deadlines will not be met or when issues are foreseeable
Process & Methodology
Managing the execution of parallel ongoing projects, Taking responsibility for the delivery of several medium-sized projects, Implementing realistic project plans, Ownership and accountability for medium-sized client projects, Ensuring projects are delivered to highest possible standards within budget and agreed timeframes, Developing accurate budgets for clients, Managing the budget for projects that you own, Identifying where project is going out of scope and alerting account lead with details of additional budget required, Developing project scopes, Developing vendor contracts
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