PartsBase Inc.
aviation
AccountManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Account Manager at PartsBase Inc.. Skills: Account Management, revenue growth, relationship building. Own a portfolio of B2B member accounts with full accountability for retention, satisfaction, and revenue growth. Build trusted relationships with key stakeholders from procurement managers to C-suite acting as a strategic advisor on how PartsBase solutions solve real operational challenges”
What You'll Achieve.
retention; satisfaction; revenue growth; net revenue retention; get ahead of churn risk; turn at-risk accounts into success stories
Industry & Context.
What They're Looking For.
Must Have
5–7 years of experience in Account Management, Sales, or Customer Success, at least 3 years in a SaaS or subscription-based B2B environment, proven track record of growing revenue within an existing book of business, commercial instincts: you understand deal structure, negotiation, and how to align value to a client's budget cycle, organized and data-driven: you use CRM and usage data to prioritize your time and make your case, Ability to manage a high-volume portfolio without letting anything fall through the cracks
Nice to Have
identify expansion opportunities before the client asks, treat your book of business like a portfolio of partnerships, not a list of renewals, move fast, follow through, and your clients notice the difference
What You'll Do.
Own a portfolio of B2B member accounts with full accountability for retention
Build trusted relationships with key stakeholders from procurement managers to C-suite acting as a strategic advisor on how PartsBase solutions solve real operational challenges
Drive net revenue retention by identifying and executing upsell and cross-sell opportunities across PartsBase's product suite
including marketplace listings
Lead structured account reviews and business planning sessions that tie platform performance to each client's commercial goals
and ROI signals to get ahead of churn risk and turn at-risk accounts into success stories
accurate pipeline and account records in CRM your forecast should be trustworthy
How You'll Work.
Team & Collaboration
Partner closely with Sales, Customer Success, and Product to deliver a seamless member experience and close the loop on client feedback
Communication Scope
Excellent communication skills; run a compelling QBR with a VP just as comfortably as a day-to-day check-in with a parts buyer
Full Job Description
COMPANY OVERVIEW: PartsBase Inc. is the world's largest online Aviation Marketplace and Community. Our global community is comprised of over 6,500 companies accessing our technology in over 140+ countries & territories. We work with some of the biggest brands in aviation including Delta, Northrop Gruman, AvAir, Heico, Chevron, Air France Industries, and Air Australia. PartsBase offers a FULLY remote environment where one can work at the forefront of where the aviation business meets technology. Imagine getting to work with peers worldwide, implementing business technology projects that challenge the boundaries. LIFE AT PARTSBASE: One of the top benefits of working at PartsBase is the culture. We are a TEAM-focused organization, and everyone celebrates each other's successes. Our inclusive culture welcomes all employees and values their unique contributions to our success. Our clients tell us time and time again that our people set us apart from the competition. We naturally strive to hire the very best talent. The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers. About PartsBase PartsBase is the world's largest online marketplace and SaaS platform for the aviation, aerospace, and defense industries. With over 6,800 member companies across 180+ countries, we connect buyers and sellers of aircraft parts, components, and services delivering technology that accelerates procurement, maximizes asset visibility, and drives measurable business growth for our members. The Opportunity We're looking for a driven, consultative Account Manager to join our growing revenue team. This is a high-impact role for someone who knows how to build real partnerships, not just manage contracts. You'll own a portfolio of PartsBase member accounts protecting and growing revenue by deeply understanding each client's business, uncovering expansion opportunities, and ensuring they're extractin
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