AccountManager

**Date Posted:** 2026-05-01 **Country:** United States of America **Location:** OT256: NBS - EAST SYRACUSE, NY 6731 Collamer Road , EAST SYRACUSE, NY, 13057 USA **Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?** Otis Elevator Company is searching for a highly motivated Account Manager, responsible for territory sales, margin growth & customer satisfaction for customers in the Syracuse territory. **_On a typical day you will:_** * Prospect, build, and maintain customer relationships; achieve or exceed sales objectives; serve as technical sales consultant to customers in the assigned territory. Responsible for both territory sales & margin growth. * Retain and renew current maintenance agreements by improving customer satisfaction via MFA program. * Manage and nurture account relationships to drive renewals and repair opportunity. * Conduct sales planners and needs assessment to inform account targeting efforts, including expansion within existing installed base and renewal efforts. * Assist with customer concern resolution along with Operations. * Partner with branch business development sales team to identify business development opportunities. * Actively communicate competitive feedback and market dynamics internally to help further improve solution set and refine message. * Use Otis’ sales tools to effectively track opportunities, pipeline, and forecast sales results. * Manage opportunities in the CRM pipeline and provide accurate forecasting. **_What you will need to be successful_** * Preferred qualifications include 2-4 years of experience in outside sales, or relevant experience in property management or HVAC sales. * Ability to work in a highly team-oriented and dynamic environment. * Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers. * Candidate must b