NORD SECURITY

Cybersecurity

AccountManager

€3–4k Vilnius, Lithuania FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Account Manager at NORD SECURITY. Skills: Account management, Revenue generation, Client relationships. Develop strategic account plans. Execute strategic account plans”

Industry & Context.

Cybersecurity
Problems you'll solve

Problem-solving

What They're Looking For.

Must Have

Proven experience in account management, Excellent communication skills in English, Analytical skills, Negotiation abilities, Problem-solving abilities

Nice to Have

Familiarity with our product suite

What You'll Do.

Develop strategic account plans

Execute strategic account plans

Maximize revenue growth

Maximize customer satisfaction

Manage portfolio of accounts

Provide customer service

Provide customer support

Analyze customer data

Identify opportunities for upselling

Identify opportunities for cross-selling

Identify opportunities for account expansion

Collaborate with cross-functional teams

Ensure seamless customer experiences

Achieve favorable terms

Track key performance indicators

Report on key performance indicators

How You'll Work.

Team & Collaboration

Cross-functional teams

Communication Scope

English

Full Job Description

AT NORD SECURITY’S B2B TEAM, WE BUILD CYBERSECURITY PRODUCTS THAT ENABLE BUSINESSES TO PROTECT THEMSELVES AND THEIR DATA. From product and engineering to sales, marketing, and data — our teams work closely together to deliver secure, scalable solutions trusted by companies around the world. Your impact? Empowering businesses everywhere to keep their people, systems, and data safe. MAIN RESPONSIBILITIES - Develop and execute strategic account plans to maximize revenue growth and customer satisfaction - Manage a large portfolio of accounts, providing exceptional customer service and support - Analyze customer data to identify opportunities for upselling, cross-selling, and account expansion - Collaborate with cross-functional teams to ensure seamless customer experiences - Negotiate contracts and pricing to achieve favorable terms for the company - Track and report on key performance indicators (KPIs) to measure success.     CORE REQUIREMENTS - Proven experience in account management or a related field - Excellent communication and interpersonal skills in English - Strong analytical skills and ability to interpret data to drive business decisions - Strong negotiation and problem-solving abilities - A passion for building and maintaining long-term customer relationships - Familiarity with our product suite (Business Suite) is a plus.   WHAT WE OFFER Innovate with industry leaders Work alongside global experts to build world-leading cybersecurity tools, impacting millions of users around the world. Learn & grow Boost your skills via our extensive training programs (online and offline) & other resources. Benefit from mentorship and career-switch opportunities to grow within the company. Work in a next-gen Cyber City office Thrive in our bustling office, featuring ergonomic workspaces, modern meeting rooms, engaging events, and specialty coffee to fuel your day. Hybrid work Enjoy the flexibility with 3 office days and working from home for the remaining 2. Work from anywh

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