Mitratech
Legal, Risk, Compliance, and HR functions
AccountManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Account Manager at Mitratech. Skills: Account management, Sales, Customer retention, Revenue expansion. Own a portfolio of accounts. Be directly accountable for net revenue retention and expansion”
What You'll Achieve.
Net revenue retention; Expansion of accounts
Industry & Context.
Problem-solving skills
Travel up to 10%
What They're Looking For.
Must Have
2-4 years of sales and/or account management experience, Demonstrated track record of growing accounts and exceeding retention targets, Customer-driven personality, Ability to initiate, establish, and nurture meaningful business relationships, Proven ability to identify, develop, and close upsell and cross-sell opportunities, High energy, Ability to manage multiple competing priorities, Project, organizational, problem-solving and time management skills, Capable of working independently with minimal supervision, Capable of working in a team environment, Highly effective communication skills, Interest and passion for staying on top of industry trends, Proficiency in all MS Office & Google Office applications
Nice to Have
Continuous learning
What You'll Do.
Own a portfolio of accounts
Be directly accountable for net revenue retention and expansion
Gain an in-depth understanding of customers' operations
Help customers gain the most value from their investments
How You'll Work.
Team & Collaboration
Work in a team environment; Nurture business relationships in person
Communication Scope
Professionalism in all written, verbal and in-person meetings
Process & Methodology
Project management skills, Organizational skills, Time management skills
Full Job Description
At Mitratech, we are a team of innovators focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available. For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries. As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work! Job Overview This is an outstanding opportunity to join our growing company by supporting our most valued asset – our customers. In this role, you will own a portfolio of accounts and be directly accountable for net revenue retention and expansion. You will gain an in-depth understanding of our customers' operations, goals, and challenges so that you can help them gain the most value from their investments with Mitratech. Essential Duties or equivalent experience A minimum of 2-4 years of sales and/or account management experience, with a demonstrated track record of growing accounts and exceeding retention targets. Customer-driven personality with the ability to initiate, establish, and nurture meaningful business relationships over the phone and in person. Proven ability to identify, develop, and close upsell and cross-sell opportunities within an existing customer base. High energy with the ability to manage multiple competing priorities, with strong project,
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