Long View
IT
AccountManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Account Manager at Long View. Skills: Account Management, Technology Sales, Client Relationship Management, Hybrid IT Solutions. Develop client relationships. Maintain client relationships”
What You'll Achieve.
Ensure client satisfaction; Foster long-term partnerships; Meet client expectations; Meet project deadlines; Ensure projects delivered on-time; Ensure projects delivered within scope; Ensure projects delivered within budget; Address client concerns promptly; Address client issues promptly; Align client goals with company offerings; Provide strategic advice to clients; Measure success; Identify areas for improvement; Deliver measurable business outcomes
Industry & Context.
Analytical capabilities; Problem-solving capabilities; Assess client needs; Identify growth opportunities; Develop tailored solutions
Ability to travel
What They're Looking For.
Must Have
10+ years account management, 10+ years business development, 10+ years client relationship management, 10+ years technology services sales, Experience selling Hybrid IT solutions, Experience with O365, Experience with infrastructure technology, Experience with hardware stack, Experience with software stack, Experience with relevant attached services, Experience with public sector organizations, Experience with government organizations, Experience with municipal organizations, Experience with healthcare organizations, Experience with education organizations, Experience with solution-based selling, Experience with consultative selling, Experience with IT Security, Experience with Microsoft Azure, Experience with Copilot AI, Experience with Data & Analytics, Experience with Dynamics 365, Experience with Modern Workplace, Experience with Infrastructure Modernization, Experience with Managed IT Services, Experience driving complex sales cycles, Experience identifying client business challenges, Experience developing strategic account plans, Experience aligning technology solutions, Experience with Microsoft technology ecosystems, Experience with Cisco technology ecosystems, Experience with cloud adoption strategies, Experience with enterprise infrastructure, Experience with cybersecurity, Experience with networking, Experience with digital government transformation, Experience with executive-level communication, Experience with stakeholder engagement, Experience with presentation skills, Experience with negotiation skills, Experience building trusted advisor relationships, Experience using Microsoft Dynamics CRM, Experience managing pipeline development, Experience with account planning, Experience with forecasting, Experience with opportunity tracking, Experience with customer engagement activities, Solid knowledge of IT infrastructure, Solid knowledge of enterprise technology solutions, Solid knowledge of cloud computing, Solid knowledge of networking, Solid knowledge of security, Solid knowledge of storage, Solid knowledge of business applications, Solid knowledge of hybrid environments, Familiarity with public sector procurement, Familiarity with RFP responses, Familiarity with RFQ responses, Familiarity with ITIL frameworks, Familiarity with ITSM frameworks, Familiarity with Agile methodologies, Familiarity with enterprise service management, Analytical capabilities, Problem-solving capabilities, Ability to assess client needs, Ability to identify growth opportunities, Ability to develop tailored technology solutions, Ability to develop tailored service solutions, Ability to deliver measurable business outcomes
Nice to Have
Proficiency in CRM software, Proficiency in Salesforce, Previous experience in IT consulting
What You'll Do.
Develop client relationships
Maintain client relationships
Ensure client satisfaction
Foster long-term partnerships
Collaborate with technical teams
Ensure timely project delivery
Ensure successful project delivery
Meet client expectations
Meet project deadlines
Advise clients on IT infrastructure optimization
Advise on cloud solutions
Advise on data management
Advise on network design
Advise on IT systems integration
Identify opportunities to expand services
Cross-sell additional services
Upsell additional services
Support client base growth
Monitor project budgets
Monitor project timelines
Monitor scope changes
Ensure projects delivered on-time
Ensure projects delivered within scope
Ensure projects delivered within budget
Ensure clear client communication
Ensure consistent client communication
Provide regular project updates
Address client concerns promptly
Address client issues promptly
Provide project progress reporting
Provide account status reporting
Provide performance metrics reporting
Work closely with sales teams
Work closely with marketing teams
Work closely with technical teams
Ensure alignment between client needs and offerings
Develop account plans
Align client goals with company offerings
Stay informed about industry trends
Stay informed about emerging technologies
Stay informed about competitors
Provide strategic advice to clients
Monitor Key Performance Indicators (KPIs)
Identify areas for improvement
How You'll Work.
Team & Collaboration
Cross-functional teams; Sales teams; Marketing teams; Technical teams; Senior leadership teams
Communication Scope
Executive-level communication; Stakeholder engagement; Presentation skills; Reporting
Process & Methodology
Budget management, Scope management, Timeline management, Agile project delivery
Full Job Description
## Description Long View. A career that helps you get more out of life. A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars — Integrity, Competence, Value, and Fun — resonate through the workplace. And in a recent survey, 89% of Long View team members rated Long View as a good or great place to work! Are you passionate about providing solutions to your client and want to work for a company that believes in Integrity, Competence, Value and Fun? Long View is seeking an ambitious and results-focused Account Executive for our Toronto office who has experience selling Hybrid IT solutions. You will collaborate with cross-functional teams to provide Cloud and Modern Workplace solutions leveraging O365, and infrastructure technology domain knowledge including hardware and software stack with the relevant attached services. ## A Day in the Life Client Relationship Management: Develop and maintain strong, trusting relationships with key client stakeholders, ensuring their satisfaction and fostering long-term partnerships. Project Oversight: Collaborate with technical teams to ensure timely and successful delivery of IT projects, meeting client expectations and deadlines. Consulting and Strategy: Advise clients on best practices for optimizing their IT infrastructure, including cloud solutions, data management, network design, security, and IT systems integration. Account Growth: Identify opportunities to expand service offerings within existing accounts, cross-sell and upsell additional services, and support the growth of the company's client base. Budget
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