AccountManager

Lirio is a technology/software company that provides expertise in a variety of behavioral science domains (e.g., behavioral economics, social psychology, public health), data science, and machine learning to drive consumer engagement, close gaps in preventive and chronic care, and promote health and well-being across an individual’s lifespan. Lirio’s behavior change AI platform unites behavioral science with advanced artificial intelligence (AI) to deliver Precision Nudging health interventions. Precision Nudging is the application of behavioral science to health interventions personalized by AI to each individual that overcome barriers to action at the right time and place for scalable, behavior change. This is a remote role with the opportunity to be hybrid if located in Tennessee. All applicants must be authorized to work in the US without sponsorship. To ensure an excellent onboarding experience and integration into the company, new colleagues will spend their first week onsite at one of our offices in Tennessee. Travel expenses will be paid. This is a requirement. Position Summary Lirio is seeking a high-impact Account Manager to own and grow strategic client relationships post-sale, ensuring clients are fully operational, realizing measurable value, and continuously expanding their partnership with Lirio. This role is not a traditional Client Success Manager. The Account Manager serves as the primary relationship owner and day-to-day point of contact, responsible for stabilizing newly landed accounts, embedding Lirio into the client’s operating rhythm, and systematically growing the account over time. This includes identifying new use cases, introducing additional solutions, and expanding Lirio’s impact across the organization. The Account Manager partners closely with the Project Manager and PMO, who are responsible for delivery execution and coordination across internal teams. While the PMO leads operational execution, the Account Manager remains focused on