Kaseya

IT management

AccountManager

$55–75k ~AI est. Miami, Florida, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Account Manager at Kaseya. Engage with current customers. Identify upsell opportunities”

What You'll Achieve.

Exceeding quotas; Revenue growth

Industry & Context.

IT management

What They're Looking For.

Must Have

1+ years B2B sales experience, Technology or SaaS experience, Exceeding sales targets, Thrive in fast-paced environment, Thrive in metrics-driven environment, Motivated, Coachable, Competitive, Resilient drive to succeed, Excellent organizational skills, Excellent interpersonal skills, Excellent communication skills, Proficient in using CRM tools, Analytical skills, Ability to create accurate sales forecasts

What You'll Do.

Engage with current customers

Identify upsell opportunities

Identify cross-sell opportunities

Leverage Kaseya’s products

Build relationships with decision-makers

Ensure customer satisfaction

Align customer needs with solutions

Develop tailored strategies for each account

Conduct regular check-ins

Conduct business reviews

Identify new opportunities

Overcome potential challenges

Monitor customer usage

Address adoption challenges

Follow sales processes

Drive cross-sell strategies

Drive upsell strategies

Drive expansion strategies

Take ownership of sales targets

Deliver value to clients

Contribute to revenue generation strategies

Work closely with internal teams

Deliver exceptional customer experiences

Ensure smooth implementation

Utilize Salesforce to manage leads

Utilize Salesforce to manage opportunities

Utilize Salesforce to manage accounts

Log and track interactions

How You'll Work.

Team & Collaboration

Internal teams; Customer Success; Sales

Full Job Description

About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success. Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide. Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike. At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar. Position Summary Kaseya is looking for an enthusiastic and results-driven Account Manager to focus on the expansion of existing accounts. In this role, you will be responsible for identifying new growth opportunities within your portfolio, strengthening relationships with existing clients, and driving revenue growth through strategic account management. Key Responsibilities Account Expansion: Proactively engage with current customers to identify upsell and cross-sell opportunities, leveraging Kaseya’s full suite of products to drive revenue growth. Customer Relationship Management: Build and maintain strong relationships with key decision-makers, ensuring customer satisfaction while aligning their needs with Kaseya’s solutions. Strategic Sales Execution: Develop tailored strategies for each account, including regular check-ins and business reviews, to identify new opportunities and overcome potential challenges. Manage Adoption Metrics: Monitor customer usage,

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