Kaseya

Technology

AccountManager

$65–85k ~AI est. Miami, Florida, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Account Manager at Kaseya. Skills: Account ownership, Revenue growth, Customer re-engagement. Take ownership of SMB accounts. Identify upsell and cross-sell opportunities”

What You'll Achieve.

Exceed revenue targets; Drive expansion within account base; Contribute to long-term account growth

Industry & Context.

Technology

What They're Looking For.

Must Have

2+ years of experience, account management or relationship focused sales role

Nice to Have

Experience in B2B sales, managing SMB or Mid-market clients, SaaS or technology preferred, Proven ability to meet or exceed sales targets, commercial mindset, passion for account growth and expansion, Highly motivated, coachable and resilient, fast-paced environment, Excellent communication, organizational, and interpersonal skills, Experience using CRM tools, Salesforce preferred, analytical and forecasting abilities

What You'll Do.

Take ownership of SMB accounts

Identify upsell and cross-sell opportunities

Reignite and build relationships

Connect with key decision-makers

Align solutions to evolving needs

Develop tailored account plans

Conduct regular outreach

Conduct business reviews

Uncover opportunities

Monitor product usage

Monitor adoption metrics

Drive increased engagement

Support long-term growth

Own and exceed revenue targets

Drive expansion within account base

Contribute to immediate wins

Contribute to long-term account growth

Partner with Customer Success

Partner with internal teams

Deliver seamless customer experience

Maximize account potential

Track account activity

Maintain accurate forecasting

Maintain accurate reporting

How You'll Work.

Team & Collaboration

Cross-functional collaboration; Customer Success; Sales teams

Communication Scope

Business reviews; Client communication

Full Job Description

About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success. Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide. Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike. At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar. Kaseya is looking for an enthusiastic and results-driven Account Manager to take ownership of a portfolio of SMB accounts focusing on supporting customers that have strong growth potential. In this role, you’ll be responsible for re-engaging, expanding and maximizing value within existing accounts, identifying new opportunities, strengthening relationships, and driving consistent revenue growth through proactive account management. Key Responsibilities Account Ownership & Expansion: Take full ownership of a portfolio of SMB accounts, proactively identifying upsell and cross-sell opportunities across Kaseya’s product suite to unlock new revenue. Customer Re-Engagement & Relationship Building: Reignite and build strong relationships with existing customers—especially those with low engagement, connecting with key decision-makers and aligning solutions to their evolving needs. Commercial Growth Strategy: Develop and execute tailored account plans, including regul

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