Kaseya

IT management and cybersecurity software

AccountManager

Miami, Florida, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Account Manager at Kaseya. Skills: Account Management, Sales, Revenue Growth, Customer Relationship Management. Take full ownership of a portfolio of SMB/MME accounts. proactively identifying upsell and cross-sell opportunities across Kaseya’s product suite to unlock new revenue”

What You'll Achieve.

driving consistent revenue growth through proactive account management; unlock new revenue; drive expansion; support long-term growth and retention; consistently exceed revenue targets; contributing to both immediate wins and long-term account growth; maximize account potential

Industry & Context.

IT management and cybersecurity software
Problems you'll solve

analytical and forecasting abilities

What They're Looking For.

Must Have

2+ years of experience within an account management or sales role

Nice to Have

Experience in B2B sales managing SMB or Mid-market clients (SaaS or technology preferred), Proven ability to meet or exceed sales targets, commercial mindset with a passion for account growth and expansion, Highly motivated, coachable and resilient in a fast-paced environment, Excellent communication, organizational, and interpersonal skills, Experience using CRM tools (Salesforce preferred), analytical and forecasting abilities

What You'll Do.

Take full ownership of a portfolio of SMB/MME accounts

proactively identifying upsell and cross-sell opportunities across Kaseya’s product suite to unlock new revenue

Reignite and build relationships with existing customers—especially those with low engagement

connecting with key decision-makers and aligning solutions to their evolving needs

Develop and execute tailored account plans

including regular outreach

and business reviews to uncover opportunities and drive expansion

Monitor product usage and adoption metrics

addressing gaps and driving increased engagement to support long-term growth and retention

Own and consistently exceed revenue targets by driving expansion within your account base

contributing to both immediate wins and long-term account growth

Leverage Salesforce to manage your pipeline

track account activity

and maintain accurate forecasting and reporting

How You'll Work.

Team & Collaboration

Partner closely with Customer Success, Sales, and other internal teams to deliver a seamless customer experience and maximize account potential

Communication Scope

Excellent communication

Full Job Description

About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success. Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide. Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike. At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar. Kaseya is looking for an enthusiastic and results-driven Account Manager to take ownership of a portfolio of SMB accounts focusing on customers that have strong growth potential. In this role, you’ll be responsible for re-engaging, expanding and maximizing value within existing accounts, identifying new opportunities, strengthening relationships, and driving consistent revenue growth through proactive account management. Key Responsibilities Account Ownership & Expansion: Take full ownership of a portfolio of SMB/MME accounts, proactively identifying upsell and cross-sell opportunities across Kaseya’s product suite to unlock new revenue. Customer Re-Engagement & Relationship Building: Reignite and build strong relationships with existing customers—especially those with low engagement, connecting with key decision-makers and aligning solutions to their evolving needs. Commercial Growth Strategy: Develop and execute tailored account plans, including regular outr

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