Innovative Air

Manufacturing

AccountManager

$75–105k ~AI est. Boise, Idaho, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Account Manager at Innovative Air. Skills: Sales, Account management, Customer relations. Develop long-term customer relationships. Maximize account penetration”

Industry & Context.

Manufacturing
Problems you'll solve

Problem resolution; Cost-benefit analysis

Eligibility Requirements

Work outside normal hours

What They're Looking For.

Must Have

Education or equivalent experience, Exceptional written skills, Exceptional verbal skills, Ability to communicate clearly, Ability to communicate concisely, Ability to communicate diplomatically, Excellent organizational skills, Honesty, Ability to develop customer relationships, Ability to maintain customer relationships, Willingness to communicate

Nice to Have

Familiarity with HVAC systems, Familiarity with temperature control equipment

What You'll Do.

Develop long-term customer relationships

Maximize account penetration

Maximize customer retention

Promote products and services

Provide technical solutions

Demonstrate technical knowledge

Expand depth of offerings

Participate on account team

Identify potential opportunities

Compare data to capabilities

Develop relationships with buying influences

Build partnering relationships

Drive sales of offerings

Determine project needs

Determine project constraints

Determine project responsibilities

Meet customer requirements

Develop possible solutions

Evaluate possible solutions

Discuss possible solutions

Manage project take-off

Manage equipment selection

Manage service selection

Develop project schedule

Follow-up with customer

Determine selling strategy

Review contract terms

Review contract conditions

Compare contract terms

Compare contract conditions

Determine customer needs

Develop account business plan

Execute account business plan

Assist sales plan development

Assist marketing plan development

Aid strategy implementation

Aid action plan implementation

Provide business activity reports

Provide annual forecasts

Coordinate with consulting engineers

Write project specifications

Authorize replacement

Facilitate refund process

Facilitate exchange process

Negotiate back charges

Negotiate customer disputes

Influence system design

Influence system construction

Create cost-benefit analysis

Assist customers answering technical questions

Answer questions on HVAC systems

Answer questions on products

Answer questions on system alternatives

Answer questions on installation

Answer questions on operation

Answer questions on maintenance

Answer questions on problem resolution

Work outside normal hours

Attend industry meetings

How You'll Work.

Team & Collaboration

Member of account team; Coordinate with engineers

Communication Scope

Written communication; Verbal communication; Proposal presentation; Bid presentation; Negotiation

Process & Methodology

Project take-off, Project fulfillment schedule, Project management

Full Job Description

Innovative Air delivers HVAC solutions backed by technical expertise and strong manufacturer partnerships. With eight offices across Idaho, we help clients design and implement the best systems for their space—backed by hands-on support and industry know-how. At Innovative Air, people come first. We invest in our team’s growth and success, creating a place where your work matters and your career can take off. If you're ready to be part of something dynamic and meaningful, we’re excited you’re here. The Account Manager is responsible for developing long-term customer relationships and maximizing account penetration and customer retention with contractor and consulting engineer accounts. Promotes Innovative Air products and services by providing technical solutions to the customer's business and operational needs as well as demonstrating applicable technical knowledge. Seeks to expand the depth of offerings within each account. Participates as a member of account team on key and target customers and projects. The company culture values honesty, integrity, dedication, resourcefulness, independence, and taking ownership. Location: Boise, ID. 100% commission position/eligible for draw. This position is eligible for full benefits, including medical, dental, vision, paid time off, and retirement options. Job responsibilities include (but are not limited to) the following: • Identifies potential opportunities with existing and new customers. • Collects project data and compares to Innovative Air capabilities. • Develops relationships with multiple buying influences in the customer’s organization, including project managers, project engineers, construction, purchasing, and accounts payable. • Builds partnering relationships with contractors and consultants responsible for the decision-making process to drive the sales of Innovative Air offerings. Actively listens, probes and identifies concerns. • Determines project needs, constraints, and responsibilities to meet customer’s

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