INNERGY

Software

AccountManager

CA$75–105k ~AI est. Toronto, Ontario, Canada FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Account Manager at INNERGY. Skills: Account management, Customer growth, Revenue generation. Manage and grow customer accounts. Drive upsell opportunities”

What You'll Achieve.

Meet quarterly sales quota; Maximize customer outcomes; Reduce churn risk; Support long term account growth

Industry & Context.

Software

What They're Looking For.

Must Have

3+ years account management, 3+ years sales, 3+ years customer success, SaaS experience, ERP experience, CAD/CAM experience, Meet and exceed quotas, Upselling experience, Cross-selling experience, Contract negotiations experience, Renewals experience, License model management experience, Collaboration skills, Communication skills, Discuss technical workflows, CRM systems familiarity, Forecasting tools familiarity

Nice to Have

French language proficiency, Business acumen, Understand customer strategic goals, Leverage financial reports, Leverage market data, Manufacturing industry understanding, Woodworking industry understanding, Millwork industry understanding

What You'll Do.

Manage and grow customer accounts

Drive upsell opportunities

Identify cross sell opportunities

Build trusted relationships

Develop strategic account plans

Understand customer business objectives

Position value driven solutions

Support long term adoption

Own customer renewals

Manage contract modifications

Manage commercial discussions

Manage license adjustments

Manage pricing updates

Ensure contract accuracy

Ensure contract compliance

Ensure timely contract execution

Monitor account health

Monitor customer engagement

Monitor renewal readiness

Support retention efforts

Support customer satisfaction

Assist with churn management

Maintain account activity

Maintain renewal timelines

Maintain opportunity tracking

Maintain pipeline management

Support sales leadership

How You'll Work.

Team & Collaboration

Customer Success Managers; Finance teams; Legal teams; Sales teams; Support teams; Product teams; Success teams

Communication Scope

Technical workflows; Solutions discussion

Full Job Description

INNERGY is transforming the woodworking industry with purpose built, cloud based ERP software designed exclusively for custom manufacturers. Our platform helps businesses operate smarter, faster, and more efficiently while seamlessly connecting design, production, and delivery for teams creating architectural millwork, cabinetry, and casework. What truly sets INNERGY apart is our people. Founded in 2016, we are a globally distributed team of 200 plus professionals united by deep software expertise and a shared passion for solving meaningful, real world problems. We value collaboration, creativity, and ownership, and we are intentional about building not only powerful products, but also a culture where people feel supported, heard, and inspired to do their best work. With strong momentum and the recent acquisition of Microvellum, a trusted leader in design to manufacturing solutions for the woodworking industry, INNERGY is entering an exciting new phase of growth. This combination expands our capabilities, deepens our industry impact, and accelerates our vision of delivering a truly connected, end to end platform for custom manufacturers. As we scale thoughtfully and bring together top talent and new perspectives, this is a unique opportunity to join a company where your work will have visible impact, your ideas will help shape decisions, and your contributions will play a meaningful role in defining the future of a fast evolving product, team, and industry. We are seeking a driven, relationship focused Account Manager to join our team. In this role, you will own and grow a portfolio of existing customers across our product suite. Your focus will be on strengthening customer partnerships, expanding product adoption, driving renewals, and identifying opportunities to deliver additional value. You will work closely with Customer Success to maximize customer outcomes, reduce churn risk, and support long term account growth. This role is eligible for commission based on

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