INNERGY
Software
AccountManager
Neural analysis suggests this role is
optimal for mid candidates.
“Account Manager at INNERGY. Skills: Account management, Customer growth, Revenue generation. Manage and grow customer accounts. Drive upsell opportunities”
What You'll Achieve.
Meet quarterly sales quota; Maximize customer outcomes; Reduce churn risk; Support long term account growth
Industry & Context.
What They're Looking For.
Must Have
3+ years account management, 3+ years sales, 3+ years customer success, SaaS experience, ERP experience, CAD/CAM experience, Meet and exceed quotas, Upselling experience, Cross-selling experience, Contract negotiations experience, Renewals experience, License model management experience, Collaboration skills, Communication skills, Discuss technical workflows, CRM systems familiarity, Forecasting tools familiarity
Nice to Have
French language proficiency, Business acumen, Understand customer strategic goals, Leverage financial reports, Leverage market data, Manufacturing industry understanding, Woodworking industry understanding, Millwork industry understanding
What You'll Do.
Manage and grow customer accounts
Drive upsell opportunities
Identify cross sell opportunities
Build trusted relationships
Develop strategic account plans
Understand customer business objectives
Position value driven solutions
Support long term adoption
Own customer renewals
Manage contract modifications
Manage commercial discussions
Manage license adjustments
Manage pricing updates
Ensure contract accuracy
Ensure contract compliance
Ensure timely contract execution
Monitor account health
Monitor customer engagement
Monitor renewal readiness
Support retention efforts
Support customer satisfaction
Assist with churn management
Maintain account activity
Maintain renewal timelines
Maintain opportunity tracking
Maintain pipeline management
Support sales leadership
How You'll Work.
Team & Collaboration
Customer Success Managers; Finance teams; Legal teams; Sales teams; Support teams; Product teams; Success teams
Communication Scope
Technical workflows; Solutions discussion
Full Job Description
INNERGY is transforming the woodworking industry with purpose built, cloud based ERP software designed exclusively for custom manufacturers. Our platform helps businesses operate smarter, faster, and more efficiently while seamlessly connecting design, production, and delivery for teams creating architectural millwork, cabinetry, and casework. What truly sets INNERGY apart is our people. Founded in 2016, we are a globally distributed team of 200 plus professionals united by deep software expertise and a shared passion for solving meaningful, real world problems. We value collaboration, creativity, and ownership, and we are intentional about building not only powerful products, but also a culture where people feel supported, heard, and inspired to do their best work. With strong momentum and the recent acquisition of Microvellum, a trusted leader in design to manufacturing solutions for the woodworking industry, INNERGY is entering an exciting new phase of growth. This combination expands our capabilities, deepens our industry impact, and accelerates our vision of delivering a truly connected, end to end platform for custom manufacturers. As we scale thoughtfully and bring together top talent and new perspectives, this is a unique opportunity to join a company where your work will have visible impact, your ideas will help shape decisions, and your contributions will play a meaningful role in defining the future of a fast evolving product, team, and industry. We are seeking a driven, relationship focused Account Manager to join our team. In this role, you will own and grow a portfolio of existing customers across our product suite. Your focus will be on strengthening customer partnerships, expanding product adoption, driving renewals, and identifying opportunities to deliver additional value. You will work closely with Customer Success to maximize customer outcomes, reduce churn risk, and support long term account growth. This role is eligible for commission based on
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