Fanatics Collectibles
E-Commerce
AccountManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Account Manager at Fanatics Collectibles. Skills: Account management, Seller onboarding, Platform growth. Manage day-to-day relationships with sellers. Educate sellers on best practices”
Industry & Context.
What They're Looking For.
Must Have
2–5 years of experience in account management, Bachelor’s degree or equivalent experience, Proficiency with CRM systems, Analytical skills, Experience using data analysis tools, Ability to manage customer segmentation, Ability to manage customer profiling, Ability to manage customer targeting, Excellent written communication skills, Excellent verbal communication skills, Highly organized, Detail-oriented, Capable of multitasking, Tech-savvy, Ability to prioritize business goals, Understanding of social media platforms, Understanding of social media performance trends, Experience leading go-to-market strategies, Experience communicating go-to-market strategies
Nice to Have
Experience in e-commerce or retail, Previous experience working with content creators, Passion for the hobby, Passion for breaking, Passion for collectibles
What You'll Do.
Manage day-to-day relationships with sellers
Educate sellers on best practices
Educate sellers on tools
Educate sellers on strategies
Work cross-functionally with product teams
Work cross-functionally with engineering teams
Work cross-functionally with marketing teams
Work cross-functionally with trust & safety teams
Monitor key performance indicators
Manage key performance indicators
Organize seller CRM system
Maintain seller CRM system
Input relevant data points
Create comprehensive seller profiles
Conduct data research on sellers
Become subject matter expert on Fanatics Live
Understand all product features
Understand all user flows
Facilitate smooth onboarding experience
Ensure comfortable transition onto platform
Act as communication bridge between sellers and internal
Ensure alignment on goals
Ensure alignment on growth strategies
Provide first-line support for seller inquiries
Triage seller requests
Route seller requests
Conduct account auditing
Conduct account analysis
Identify opportunities for improvement
Support Seller Success team
Achieve departmental goals
Achieve departmental initiatives
How You'll Work.
Team & Collaboration
Cross-functional teams; Internal teams
Communication Scope
Written communication; Verbal communication
Full Job Description
About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Team Fanatics Collect is a global product and technology group dedicated to revolutionizing the world of collectibles. Every single day our team of experienced product leaders, engineers, and operators obsesses over how to create the ultimate collector experience with our products: Topps.com, the direct to consumer ecommerce platform of the Topps brand, Fanatics Collect, the most trusted and dynamic collector focused marketplace, and our collector focused live shopping platforms, Fanatics Live and Voggt. We have the unique advantage of being backed by Fanatics - the world’s largest sports merchandiser, with more than 900 global sports relationships, 90+ million reachable fans, and exclusive licensing deals with the MLB, NFL, and NBA among many others - but we’re a nimble, ambitious team building products from the ground up. If you're passionate about building world class products and share our love for sports fans and collectors, Fanatics Collect offers an exciting o
Applying for this Account Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about Fanatics Collectibles?
Real rants from real employees. Read before you apply.