Expeditors

Logistics

AccountManager

$70k+ Brisbane, California, United States FULL TIME
The Brief

“Account Manager at Expeditors. Skills: Revenue growth, Customer service, Client relationships. Develop customer relationships. Maintain customer relationships”

What You'll Achieve.

Deliver revenue growth; Retention Rate; Revenue Growth; Product & GEO Diversification; Relationship Alignment

Industry & Context.

Logistics
Problems you'll solve

Problem solving

Eligibility Requirements

Travel when necessary

What They're Looking For.

Must Have

Minimum 3 years Expeditors’ or industry experience, Proven work experience in business development, Knowledge of Expeditors’ product and services, Knowledge of required Expeditors’ operating systems, Proficient in MS Office and CRM software, Ability to communicate up and down management hierarchy with equal effectiveness, Proven problem solving and interpersonal skills

Nice to Have

University or equivalent business qualifications, Presentation skills, Analytical skills, Charismatic with an ability to connect

What You'll Do.

Develop customer relationships

Maintain customer relationships

Measure customer activity

Deliver exceptional customer service

Align with execution teams

Create global strategic business plan

Communicate global strategic business plan

Penetrate customers’ organization structure

Develop relationships beyond main point of contact

Manage sales pipeline

Deliver revenue growth

Improve knowledge of customers’ supply chain

Improve knowledge of industry

Improve knowledge of financial objectives

Improve knowledge of business goals

Offer value add services

Initiate value add solutions

Establish systems requirements

Improve customer connectivity

Improve overall customer service

Ensure global visibility

Ensure global collaboration

Engage key stakeholders

Create customer business reviews

Deliver customer business reviews

Support customers with achieving goals

Support customers with achieving initiatives

Establish performance standards

Monitor performance standards

Ensure customer expectations documented

Communicate customer expectations

Highlight customers at risk

Escalate customers at risk

Ensure yields managed

Ensure rates up to date

Document opportunities

Document customer related information

Ensure data consistent

Achieve acceptable scoring

Engage corrective measures

How You'll Work.

Team & Collaboration

Local and global alignment; Global network collaboration; Engage key stakeholders

Communication Scope

Customer business reviews; Rate communication

Free ATS check

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