Evolution
Online Casinos
AccountManager
Neural analysis suggests this role is
optimal for mid candidates.
“Account Manager at Evolution. Skills: Account Management, Client Relationships, Business Development, Sales. Acquire, maintain, and optimise business relationships. Achieve business KPI’s”
What You'll Achieve.
Achieve business KPI’s; Ensure KPI targets are met
Industry & Context.
Problem-solving
Willing to travel, Work outside of normal office hours
What They're Looking For.
Must Have
Minimum 2 years of experience in iGaming (Account Management or similar client-facing role), Liaising with in-house resources and operators to undertake promotional fulfillment and analysis of campaigns and marketing initiatives, Keeping close track on the performance of promotional campaigns to identify problems or issues that may arise, Working closely with internal stakeholders to optimise strategy and ensure KPI targets are met, Representing the entire range of the Company’s products, Distributing and presenting information to customers about upcoming game releases and opportunities, Establishing and maintaining effective key account relationships, Act as an intermediary between internal departments and customers, Acting as an escalation point for customers for any issues, and drive resolution action, Providing root-cause analysis, driving continuous improvement and execution of solutions, Proactively assessing, clarifying and validating customer needs on an ongoing basis, Ensuring the timely and successful delivery of Company solutions according to customers’ needs and objectives, Sound commercial awareness and knowledge of business development, Demonstrate a clear knowledge of how to generate results in a complex commercial environment, Experienced at effective client management, Proven team management capabilities, Be analytical with the ability to think strategically, Have a genuine passion for sales, negotiation, decision-making, and problem-solving, communication and written ability in English a command of spoken, Proficiency with Microsoft Office Suite, such as Excel and PowerPoint, Be presentable, willing to travel and work outside of normal office hours
Nice to Have
Educational background in a related field would be preferred
What You'll Do.
and optimise business relationships
Achieve business KPI’s
Provide customers with rewarding experience
Liaise with in-house resources and operators
Analyze campaigns and marketing initiatives
Track performance of promotional campaigns
Ensure KPI targets are met
Represent Company’s products
Distribute and present information to customers
Establish and maintain key account relationships
Act as intermediary between departments and customers
Act as escalation point for customers
Drive resolution action
Provide root-cause analysis
Drive continuous improvement
Assess customer needs
Clarify customer needs
Validate customer needs
Ensure timely delivery of Company solutions
Ensure successful delivery of Company solutions
How You'll Work.
Team & Collaboration
Liaising with in-house resources and operators; Working closely with internal stakeholders; Act as an intermediary between internal departments and customers
Communication Scope
communication and written ability in English; command of spoken English
Full Job Description
Evolution is a world-leading innovator in product development and advanced IT solutions for online casinos. We are a multinational B2B product and service provider with an extensive track record of number 1s. We are leading the industry with pioneering technical solutions and pushing the limits of what has been done in terms of online user experience. Our teams create our product concepts, develop the software, integrate the product with the operators’ interface, and deliver both the technical solutions and the people required for the operators to offer online slots and live casino 24/7/365. We also build our studios and operate live casino tables around the world. Founded in 2006, we’ve grown to a company with presence in around 40 countries and a diverse group of 20,000 people guided by our values: ALIVE, do RIGHT, and work TOGETHER. Our success is largely down to the creativity, quality and commitment of our people and we are always looking to expand our talented teams. Evolution AB (publ) is listed on Nasdaq Nordic with a market capitalisation of over EUR 17B. The Account Manager is responsible to acquire, maintain, and optimise business relationships and partnerships to achieve business KPI’s. This will be by building relationships, increasing loyalty, and providing customers with the most relevant, personalised, and rewarding experience in a sustainable way. * Minimum 2 years of experience in iGaming (Account Management or similar client-facing role). * Liaising with in-house resources and operators to undertake promotional fulfillment and analysis of campaigns and marketing initiatives * Keeping close track on the performance of promotional campaigns to identify problems or issues that may arise * Working closely with internal stakeholders to optimise strategy and ensure KPI targets are met * Representing the entire range of the Company’s products * Distributing and presenting information to customers about upcoming game releases and opportunities * Establish
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